Accounts Receivable Specialist II

Responsibilities

The AR Specialist II supports and executes accounts receivable activities across the full Order-to-Cash lifecycle. Responsibilities may include billing, collections, cash application, dispute resolution, and customer onboarding, depending on business needs and team structure.

• Accounts Receivable Operations:
  Execute AR processes across the Order-to Cash cycle, ensuring accuracy, timeliness, and compliance with established policies.
• Manage a portfolio of accounts, including higher complexity customers or transactions.
• Investigate and resolve discrepancies, payment issues, and customer inquiries independently.
• Collaborate with internal and external stakeholders to resolve issues and ensure efficient cash flow.
• Analysis & Issue Resolution:
• Analyze aging, payment trends, and account activity to identify risks and recommend actions.
• Apply judgment to resolve non-routine issues and elevate where appropriate.
• Identify root causes of recurring issues and support corrective actions.
• Data Integrity & Controls:
• Maintain accuracy and integrity of customer accounts and master data.
• Ensure adherence to internal controls, policies, and audit requirements.

• Identify opportunities to improve processes, efficiency, and data quality.
• Support reporting, forecasting, and operational metrics as needed.
• Provide guidance and support to less experienced team members.
• Other duties as assigned.

• Required:
  
  High School diploma or GED equivalent is required.
• Preferred:
  Bachelor’s degree in accounting or finance or equivalent experience.
• Preferred:
  Experience with government contracts and related billing or compliance requirements is a plus.

• 3–5 years of progressive experience in accounts receivable, collections, or credit.
• Strong understanding of AR lifecycle and Order-to-Cash processes.
• Experience in multi-entity or multi-business unit environments preferred.
• Proficiency with ERP systems and reporting tools.
• Strong analytical and problem-solving skills with the ability to resolve complex issues.
• Ability to manage competing priorities and a portfolio of accounts effectively.
• Effective communication and stakeholder management skills across multiple functions.
• Intermediate to advanced Excel skills.
• Demonstrated initiative and participation in process improvement efforts.

Very good and affordable medical, dental, and vision benefits

401(k) with 6% company match after 6 months

Competitive vacation and sick time off plan

Collaborative and performance-driven culture

Equal Opportunity Employer
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