Payroll Specialist (heavy garnishments

The Payroll Specialist applies their conceptual knowledge of payroll and, with a moderate level of guidance and direction from colleagues and leadership, is responsible for solving a range of straightforward payroll problems. They will be responsible for analyzing possible solutions using standard procedures and building knowledge of the company, processes, and customers. The Payroll Specialist understands critical business drivers and applies this knowledge to solve problems in straightforward situations by analyzing possible solutions using technical experience, judgment, and precedents.

The candidate will be responsible for US garnishments, Canada payroll, back-up payroll tax and handle additional payroll related duties (Service Now tickets, reports, documentation, employee inquiries).

• Oversee handling and entry of US Garnishments, along with correspondence with employees and outside agencies
• Research and resolve garnishment issues urgently adhering to legal regulations (payments, refunds, reconciliations)
• Carry out Canada payroll according to guidelines while working alongside internal and external resources
• Ensure all payroll documents are stored in designated online files
• Maintain garnishment and payroll related documentation (desk procedures, job aids, checklists)
• Prepare payroll reports, when needed, to support analysis for cross-functional departments
• Perform and/or assist with testing of new or existing system processes and functionalities
• Cross-train on payroll and payroll tax related duties and assist with additional tasks as needed
• Assist employees with payroll inquiries Equifax/ADP systems
• Operate within Service Now ticketing system
• Liaise with vendors, manager, teammates and other departments
• Escalate any issues timely to manager
• Attend and participate in regular scheduled meetings
• Contribute to process improvement opportunities
• Ad hoc duties and projects

• Bachelor’s degree in Business, Accounting, Finance, or a related field is desired
• Minimum of five to seven (5
  - 7) years experience with extensive garnishment/payroll knowledge
• Experience with JDE, SAP, ADP, Service Now and Equifax systems
• Ability to multi-task with critical thinking ability
• Team contributor with good communication skills -- verbal and written
• Ability to handle sensitive employee data with a high level of confidentiality