Accounts Receivable; Collections

Accounts Receivable (Collections) Specialist

We are looking for an Accounts Receivable (Collections) specialist to support receivables management for a high-volume business environment in Houston, Texas. This long-term contract opportunity is ideal for someone who can balance analytical review with proactive customer communication to keep accounts current and resolve payment issues efficiently. The role focuses on maintaining accurate billing records, investigating account discrepancies, and partnering with internal teams to improve collection outcomes.

Responsibilities:

• Oversee a portfolio of customer accounts and track outstanding balances to support timely payment collection.
• Review customer payment terms and supporting agreements to confirm account expectations and resolve inconsistencies.
• Examine invoices and account documentation for accuracy before pursuing collection activity.
• Contact customers regarding overdue balances, document commitments to pay, and escalate delinquent accounts when standard follow-up efforts are unsuccessful.
• Investigate billing disputes, short payments, deductions, and account exceptions to help drive resolution.
• Prepare aging updates, collection notes, and account status reporting for internal stakeholders.
• Work with cross-functional teams to address account concerns, maintain strong business relationships, and support service levels.
• Contribute to additional accounts receivable projects and process-related assignments as business needs require.