Receptionist, Administrative​/Clerical

About Globalternative Solutions

Established in 1989, Mexcor is a family-owned, multi-generational importer & distributor of alcohol beverages headquartered in Houston, Texas. Mexcor and its family of businesses include MBG and Mexcor International, among many other companies. Founded by Celia Villanueva and joined by her son Eduardo Morales in 2014, Mexcor has grown to be the 3rd largest alcohol beverage distributor in Texas, the 4th largest spirits distributor in Florida and 6th in California.

Mexcor has cultivated and established a network of partnerships with over 140 regional distributors and control states resulting in reach and presence in all 50 states in the US. Mexcor offers a carefully curated, diverse portfolio of top-quality brands sourced from all over the world and strives to provide exceptional levels of service to our business partners every day.

We are guided by our primary PURPOSE, our CORE VALUES and our RESPONSIBILITIES towards our ASSOCIATES, CUSTOMERS, SUPPLIERS & COMMUNITY.

Reporting to the Manager, Security & Facilities, the Receptionist serves as the first point of contact for the organization. This role is responsible for professionally greeting and assisting visitors, answering and directing incoming calls, managing mail distribution, and providing administrative support, including scheduling appointments, maintaining office supplies, and ensuring a welcoming and organized front desk environment. The Receptionist delivers exceptional customer service while supporting daily office operations.

All-In: Being Accountable;
If it’s to be, it’s up to me.

People: Growing and building partnerships within a family dynamic.

Future Thinking: Innovative and disruptive in our approach.

• Visitor Management: Greet, welcome, and direct all visitors in a professional manner; issue visitor badges; maintain accurate visitor logs; ensure all visitors are properly checked out and returned to the reception desk by the close of business.
• Phone & Communication: Serve as the primary point of contact for reception communications; promptly notify appropriate staff and building tenants of arriving visitors or guests waiting in the lobby.
• Scheduling & Calendars: Manage and coordinate appointment calendars for staff; schedule meetings; reserve conference rooms; assist with meeting logistics and travel arrangements as needed.
• Administrative Support: Sort and distribute incoming and outgoing mail; perform copying, data entry, and filing tasks; maintain organized and accurate records; support general office operations.
• Office Maintenance: Maintain a clean, organized, and professional reception area and shared spaces, including conference rooms.
• Customer Service: Provide courteous and professional assistance to clients and visitors; respond to inquiries; resolve routine issues or escalate concerns as appropriate.

• A high level of professionalism and confidentiality is crucial to this role
• Establish and maintain effective working relationships with staff, department leaders and executive leadership with the purpose of:
• • Being approachable at all times
  • Being known as a trusted resource for knowledge and guidance
• Desire to deliver excellence – Always looking for the very best product in what we do
• Living Above the Line – Exhibiting ownership, accountability and responsibility
• Engaged – Ensuring we all care about MBG and the work we do, from the top - down
• Responsive – We do what we say in a timely manner
• Respected – As professionals, we are known for accuracy in all we say and do
• Confident – Trust in our ability to be successful and make good decisions

• Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind; establishes and maintains effective relationships; gains trust and respect.
• Communication: Listens attentively and communicates clearly and concisely; adapts communication style to the audience; ensures information is understood; shares information in a timely and professional manner.
• Organizing: Uses time efficiently; plans,…