Manager-Facilities

JOB DESCRIPTION

Provides internal support services for the maintenance and administration of the Houston office. Serves as the primary interface between property management and external vendors (e.g., general contractors, designers, service providers) and Tallgrass, through supervising, planning, organizing and evaluating the work of facilities vendors engaged in providing varied facility services to the office. Provides support and consultative services to Tallgrass field offices on an ad‑hoc, as‑needed basis.

• Oversee day‑to‑day facility operations, maintenance, moves/adds/changes, and site safety programs.
• Implement and monitor site policies, procedures and maintenance programs to ensure compliance with corporate standards.
• Coordinate with Security, IT and AV to deliver site services and provide AV support as needed.
• Manage relationships and communication with contractors and vendors; resolve contract, budget, project and schedule issues.
• Partner with Procurement to source, negotiate and manage vendor services in accordance with corporate Risk & Procurement policies.
• Assist in identifying space needs, participate in lease negotiations and support space design and build‑outs.
• Lead and coordinate site projects and events from planning through completion.
• Plan and execute capital projects including infrastructure upgrades, equipment replacement and space modifications.
• Oversee mailroom and front‑desk operations, including management of 3rd‑party couriers, packages, print production, interdepartmental and overnight mail.
• Supervise mailroom activities (sorting, preparing, processing, metering, pickup/delivery) and maintain inventories of mailroom/front‑desk supplies.
• Supervise reception:
  Oversee reception desk activities including company switchboard, parking‑permit system, building access‑card creation, conference‑room scheduling, and new‑hire/separation processes.
• Assign and prioritize work tickets and daily responsibilities via the help desk for the facilities administrative group; meet with staff to review work requirements and assignments.
• Develop and maintain department operating and capital‑project budgets; plan budgetary strategies and track variable operating expenses (maintenance, repairs, supplies).
• Monitor budgets throughout the year, control expenses, identify variances and report/resolve issues.
• Evaluate, document and improve operational processes; develop procedures and productivity‑tracking methods.
• Maintain department information‑management systems and perform periodic reviews to ensure continuous improvement.
• Serve as backup facility manager for the Lakewood facility and as a backup resource for lease administration and lease‑management activities.
• Provide operational and project support to other corporate offices (e.g., Leawood, Dallas) and remote field sites; respond to requests and advance initiatives that fall under the Director of Facilities’ responsibilities.
• Develop and maintain positive working relationships with internal and external customers; address customer‑service concerns professionally.
• Communicate clearly and concisely (verbal and written) and collaborate effectively across teams.
• Collaborate with a wide variety of stakeholders with tact, courtesy and professionalism.
• Maintain dependable attendance, a consistently high level of performance and a strong regard for personal and workplace safety.
• Identify anomalies and variances to budget and maintain effective results.
• Perform other daily, periodic or special‑project duties as assigned.
• May be required to work non‑traditional hours as needed.

Bachelor’s degree from an accredited institution in Management, Finance, Natural Sciences or a related discipline.

• Minimum two (2) years construction project‑management experience.
• Minimum five (5) years facilities‑leadership experience.
• Solid knowledge of financial terms and principles.
• Intermediate proficiency with Microsoft applications (Word, Excel, Outlook, PowerPoint).
• Strong reading, listening and analytical skills with the ability to identify and resolve complex issues/problems.
• Ability to organize and perform multiple…