Marketing Assistant

About Us

Welcome to a reimagined and redesigned of The Moran Hotel, where our commitment is to craft extraordinary and indulgent experiences tailored for discerning business travelers, leisure aficionados, and cherished members of the vibrant Houston community. Our ethos is deeply entrenched in the principles of excellence and genuine hospitality, embodying a seamless blend of sophistication and warmth. Nestled in the pulsating heart of West Houston's one-square-mile CYTYCENTRE, The Moran stands as a beacon of contemporary luxury, offering a haven of refined elegance amidst the bustling cityscape.

Our establishment proudly boasts the distinction of a AAA Four Diamond hotel, reflecting our unwavering dedication to providing unparalleled service and comfort to our esteemed guests. Step into our sleek and inviting environment, where every detail is meticulously curated to enhance your stay. From the moment you arrive, you'll be enveloped in an atmosphere of unparalleled sophistication and grace. Whether you're here for business or pleasure, our comprehensive array of amenities ensures that your every need is met with unparalleled attention and care.

At The Moran, we understand that true luxury lies in the seamless fusion of comfort and opulence. Allow us to elevate your experience with our exquisite accommodations, delectable dining options, and personalized service that anticipates and exceeds your every expectation. Indulge in the quintessential Houston experience at The Moran Hotel, where luxury knows no bounds and hospitality reigns supreme. We look forward to welcoming you to a world of unparalleled refinement and relaxation.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Assist the Sales Team in the administrative functions required for effective hotel sales and management.

• Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork.
• Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum, and other documents.
• Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller's request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner.
• Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transport documents weighing up to 10 pounds to offices, mailrooms, and other locations throughout the hotel building. Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc.
• Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction.
• Organize, file, and retrieve documents in appropriate binders in order to maintain essential records used in the department operation.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

• Hotel experience preferred.
• Basic administrative knowledge such as business letters, formats, and telephone etiquette.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy.
• Ability to access and accurately input information into a computer using Microsoft Office Suite.
• Ability to follow written and verbal instructions.
• Ability to stand and/or sit and continuously…