Program Assistant

The Monarch School and Institute provides an innovative, therapeutic education for individuals with neurological differences—such as those associated with autism spectrum disorder, attention deficit (hyperactivity) disorder, learning disabilities, Tourette syndrome, mood disorders, anxiety disorders, traumatic brain injury and seizure disorders. We offer a learner-centered approach that helps students progress in Four Core Goal areas.

The Program Assistant for The Monarch School serves all programs in the assigned building and serves as an assistant to the program directors. The program assistant is an important member of the program faculty by maintaining program calendars and serves as a liaison to the parents. This person manages the front desk and ensures all safety measures are implemented. Other responsibilities include managing the front desk or office.

The individual must be efficient and comfortable being a member of a team. The ability to multi‑task, while maintaining complex schedules and managing administrative support, is essential in this position. Other responsibilities like resourcefulness, good problem solving, and organization skills are also essential. Assuring a steady completion of the workload in a timely manner is key to success in this position.

Minimum B.A. degree preferably in social sciences or business.

High level in implementing Outlook and all modules including Power Point and Excel.

Must be able to learn and successfully navigate software packages as directed.

• Extends a gracious welcome to visitors entering the building.
• Ensure all visitors, including any deliveries of supplies, food, etc. initiate their visit at the Monarch Center where they will sign into Raptor and receive a name tag, drop off items, etc.
• Collaborate with the Monarch Center receptionist when supplies or food needs to be picked up for your building.
• Ensure all employees assigned to the program sign in with Raptor upon daily arrival.
• Answer all incoming phone calls and transfer calls or send to voice mail as needed.
• Exercise discretion and confidentiality regarding information about school families and faculty members.
• Establishes and maintains a neat and professional school office and organizes all school office materials.
• Becomes knowledgeable about the whole scope of Monarch programs to become an excellent ambassador for the school.
• Provides weekly status reports to Program Leaders on the physical state of the program space as it impacts visitors’ perception of the school and is the direct contact and liaison to the maintenance support personnel.
• Communicates to faculty what they need to do to maintain the environment.
• Supports the daily functioning of the Program including Therapy Services and Therapeutic Team, student schedules, attendance, logistics for community events, quarterly reports, point of entry events, field trips, intersession activities, and parent meetings, etc.
• Attendance of all students in the program must be accurate, maintained in Ren Web, and noted on the report cards as well as submitted to the Institute Administrative Assistant as directed by the Program Leaders. Some of Monarch’s educational partners must receive a copy of daily attendance for some students as directed by the Program Leaders. All absences must be recorded as well as late arrivals and occasions where a parent may pick a student up early.
  
  Data must be shared with the designated Administrative Assistant to prepare the permanent record / transcript for graduation.
• Creates a spreadsheet with all extracurricular activities logging each student’s participation. (parties, prom, camp for all, etc.) Contacts parents to determine participation when needed.
• Takes daily attendance of faculty and may be asked to support in securing substitutes and or support the schedule for coverage when substitutes are not available.
• Maintains the various rosters and outlook contacts programs for smooth coordination and communication with parents and other professionals.
• Receives medication from families, maintains medication in a double locked cabinet and administers…