Customer Experience Administrator; Hospitality Background

Customer Experience Administrator

3 Men Movers | On-Site | $17–$20/hr

At 3 Men Movers
, customer experience isn’t a department — it’s who we are. From the moment someone calls or walks through our doors, we show up with an upbeat attitude and willingness to help. We’re looking for a Customer Experience Administrator who brings strong work ethic, sharp thinking, and a hospitality mindset to everything they do.

If you’re energized by fast-paced days, enjoy solving problems on the fly, and take pride in keeping things running smoothly, this might be your spot.

• Be the welcoming face and voice of 3 Men Movers — answer and route calls, greet visitors, and provide helpful information
• Deliver standout customer service by listening, thinking critically, and resolving issues with care and confidence
• Collaborate with internal teams and act as a key point of contact for contractors
• Maintain a clean, professional, and fully stocked front desk and office space
• Open and close the facility following established procedures
• Manage office supplies: ordering, receiving, organizing, and distributing
• Support clerical needs such as filing, photocopying, and documentation
• Review daily reports and understand how they impact teams and operations
• Perform inventory checks and assist with operational organization
• Coordinate and help plan events for drivers and office staff— both onsite and offsite
• Adapt to shifting priorities with flexibility and a positive attitude

• Strong communication skills (verbal, written, and interpersonal)
• A self-starter with a strong work ethic — you do what you say, always
• Calm under pressure and able to think critically when challenges arise
• Organized, detail-oriented, and comfortable juggling multiple priorities
• Flexible with workload and ready to jump in where needed
• Weekend availability is required

• Competitive hourly pay: $17–$20/hour (based on experience)
• A role that directly impacts customers, crews, and company culture
• Opportunities for professional growth and development
• A supportive, energetic team that values effort, accountability, and attitude

If you’re ready to bring energy and hospitality to your workday, we’d love to meet you.