Sales Administrator

This position encompasses a wide range of sales support activity for products sold within the markets we serve.

This is a great opportunity for ambitious and hardworking individual who wants to be part of a fast-paced company growing and involved in the sales function.

This is a contract to hire position.

• Answers phone calls within 3 rings, handles call if able or transfers calls to appropriate personnel.
• Emails are to be monitored consistently throughout the day, to be responded to within a timely fashion and written in a professional manner
• Knowledge of all products and online portals to answer customer inquiries
• Process and confirm incoming e-mails/orders to general email box.
• Processing sales orders via online systems or emails and providing delivery information to customer if needed
• Works with Manufacturers and/or Distributors to make sure orders are processed and shipped in a timely manner. Communicates with Inside Sales if additional help is required
• Works with Inside Sales to process returns to manufacturers
• Use of CRM database to create or update contacts and accounts
• Support to update quotes and opportunities in CRM
• Organization of desk to ensure proper handling by assigned backup personnel
• Office duties include distributing incoming and outgoing mail and packages, ordering lunch for meetings, order office supplies, and routine office machine maintenance.
• Performs other related duties as assigned

• Experience in sales support function
• Prior work in Customer Service highly valued
• Experienced skills with contact management software, and Microsoft 365. Outlook, and Microsoft Excel knowledge essential
• Ideal candidate will possess high energy, excellent verbal, and written communication skills
• Have the ability to handle multiple tasks at once and maintain a positive attitude.