Front Desk Administrator

Under the direction of the Senior Executive Assistant, the Receptionist/Administrative Assistant provides comprehensive administrative and operational support to Corporate Executives. This role serves as the first point of contact for customers, guests, and vendors, ensuring a professional and welcoming experience both in person and via telephone.

Responsibilities include, but are not limited to:

• Maintain a clean, organized, and professional reception area.
• Greet visitors, manage sign-in procedures, issue visitor badges, and notify staff of arrivals.
• Answer and route incoming calls promptly and professionally.
• Provide exceptional customer service by addressing and directing inquiries from guests, customers, and vendors.
• Manage multiple (6–8) calendars, ensuring accuracy and efficiency in scheduling.
• Schedule and coordinate meetings, conferences, and teleconferences.
• Order, track, and maintain office supplies.
• Distribute and manage incoming and outgoing mail.
• Support the Senior Executive Assistant and Corporate Executives with administrative and information management tasks.
• Screen correspondence, draft communications, and gather information as needed.
• Prepare and process documents, reports, and presentations, including formatting and data entry.
• Maintain filing systems and records, including documentation of meeting discussions.
• Handle confidential and sensitive information with discretion and professionalism.
• Manage select vendor accounts, focusing on cost control and efficiency.
• Coordinate catering for meetings, including setup, cleanup, and restocking.
• Process invoices by scanning and submitting TC and ranch invoices to Accounting.
• Create and update informational slides for DAKboards.
• Assist the Chief of Staff with expense tracking and management.
• Maintain and update the company Christmas card and gift list, including address management and order tracking.
• Support new-hire onboarding at the Space Center office, including preparation of supplies, signage, and badges.
• Assist with errands, offsite meetings, and special events as needed.
• Perform other duties as assigned.

• High School Diploma or GED required
• Associate’s or Bachelor’s degree preferred

• 5–7 years of administrative support experience required
• 3–5 years of experience managing complex calendars
• Strong attendance, reliability, and punctuality are essential
• Availability to work after hours and weekends as needed
• Valid driver’s license and reliable personal transportation required
• Ability to run errands and support offsite meetings and events, including transporting company dogs as needed
• Must love dogs and be comfortable working in a dog-friendly environment
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Microsoft Teams, and Share Point
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple complex tasks with minimal supervision while adhering to company policies and procedures
• Excellent customer service and interpersonal skills
• Ability to work independently and collaboratively within a team environment
• Strong written and verbal communication skills in English
• Professional demeanor and strong work ethic
• Ability to maintain confidentiality and exercise sound judgment
• Proficiency in operating and troubleshooting office equipment, including copiers, printers, projectors, postage meters, telephones, and related technology
• Bilingual in English and Spanish preferred

• Ability to perform duties in an office environment, including sitting, standing, walking, bending, and lifting up to 25 pounds