Receptionist, Administrative​/Clerical

Summary:

The Receptionist will be the first point of contact and responsible for delivering a positive and welcoming atmosphere for our clients, visitors, and guests. This role will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Administrative Duties:

Serve as the liaison for the office, verify identifies and welcome clients, visitors, and guests.

Determines the purpose of each person’s visit and directs or escorts him or her to the appropriate person and location.

Ensures all conference rooms are ready for daily scheduled meetings.

Answers, screens, and directs phone calls to staff; takes messages when required.

Manage office mail systems. Receives mail, documents, packages, manage courier delivery vendors.

Ensure the reception area is tidy and presentable, with all necessary stationery and material.

Schedule and coordinate meetings, ensuring all logistics are handled seamlessly.

Order lunches and arrange catering for meetings and events.

Manage office supplies, ensuring adequate stock levels and efficient inventory management.

Oversee printer stations and copiers, ensuring they are always in working order and tidy.

When appropriate, send cards and flowers to employees, clients, carriers and vendors.

Maintain Reception Desk Processes Handbook.

Maintain BCH Welcome Boards.

Performs administrative and clerical support tasks such as filing, photocopying, and faxing.

Assist with building maintenance tasks as needed.

Performs other duties as assigned.

Required Skills/Abilities:

Excellent verbal and written communication skills.

Due to the frequency of external contacts and regular exposure to customers and vendors, excellent interpersonal and customer service skills.

Excellent organizational skills and attention to detail.

Excellent time management skills with a proven ability to meet deadlines.

Proficient with Microsoft Office Suite or related software.

Education and Experience:

High school diploma or equivalent required
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