Receptionist, Administrative​/Clerical

Job Details

Level: Entry

Job Location:

BCH Office - Houston, TX 77040

Position Type:
Full Time

Education Level: High School

Summary:

The Receptionist will be the first point of contact and responsible for delivering a positive and welcoming atmosphere for our clients, visitors, and guests. This role will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

• Serve as the liaison for the office, verify identifies and welcome clients, visitors, and guests.
• Determines the purpose of each person’s visit and directs or escorts him or her to the appropriate person and location.
• Ensures all conference rooms are ready for daily scheduled meetings.
• Answers, screens, and directs phone calls to staff; takes messages when required.
• Manage office mail systems. Receives mail, documents, packages, manage courier delivery vendors.
• Ensure the reception area is tidy and presentable, with all necessary stationery and material.
• Schedule and coordinate meetings, ensuring all logistics are handled seamlessly.
• Order lunches and arrange catering for meetings and events.
• Manage office supplies, ensuring adequate stock levels and efficient inventory management.
• Oversee printer stations and copiers, ensuring they are always in working order and tidy.
• When appropriate, send cards and flowers to employees, clients, carriers and vendors.
• Maintain Reception Desk Processes Handbook.
• Maintain BCH Welcome Boards.
• Performs administrative and clerical support tasks such as filing, photocopying, and faxing.
• Assist with building maintenance tasks as needed.
• Performs other duties as assigned.

• Excellent verbal and written communication skills.
• Due to the frequency of external contacts and regular exposure to customers and vendors, excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft Office Suite or related software.

High school diploma or equivalent required