Admin Market Leader

Administration Market Leader – Job Overview

In addition to performing local Office Administrator duties for assigned office(s), the Administration Market Leader oversees administrative operations within a designated market(s), ensuring alignment with firm-wide policies and strategic objectives. The role manages administrative teams, optimizes processes, and implements best practices to support business operations. The position collaborates with geographic and national leadership to drive operational efficiency, resource allocation, and compliance with regulatory requirements.

The Administration Market Leader fosters a culture of continuous improvement and delivers high‑quality administrative support to internal stakeholders. The work requires travel and is frequently performed at a BDO office.

• Performs core office administrator duties for assigned office(s)
• Leads and manages administrative teams within the assigned market(s)
• Develops and implements administrative strategies and initiatives, aligned with national and geographic objectives
• Ensures compliance with firm policies, procedures, and regulatory requirements
• Collaborates with leadership to optimize resource allocation and operational processes
• Monitors and reports on key performance indicators for administrative functions
• Identifies opportunities for process improvement and drives implementation
• Coordinates training and development for administrative staff
• Manages budgets and oversees cost control measures for administrative operations
• Serves as a liaison between offices within assigned market and national administration
• Establishes strong rapport with leaders and peers throughout the organization
• Other duties as required

• Evaluates performance of direct reports and assists in the development of goals and objectives to enhance professional development
• Collaborates with direct reports and key stakeholders to interview, hire, and terminate administrative employees
• Ensures administrative team members are trained on all relevant software, processes, and resources

Education

• High School Diploma or GED, required
• Bachelor’s Degree, preferred

Experience

• Ten (10) or more years of experience in administration or operations management, required
• Five (5) or more years of experience in a leadership role, required
• Project management experience, required
• Experience in a professional services environment, preferred

License(s)/Certification(s)

• N/A

Software

• Proficiency in Microsoft Office Suite, required
• Experience with enterprise resource planning (ERP) systems, preferred

Other Knowledge, Skills & Abilities

• Superior verbal and written communication skills
• Strong analytical and process skills
• Solid judgment and reasoning skills
• Strong management and delegation skills to effectively lead and direct a team
• Excellent interpersonal skills with the ability to relate with diverse personalities in a tactful and mature manner
• Ability to respond tactfully and professionally in high‑demand situations
• Able to multitask while working independently or within a group environment
• Able to communicate effectively with principals and top management in a clear and concise manner
• Solid organizational skills and ability to meet project deadlines with a focus on details

National Range: $85,000 - $120,000

Maryland Range: $85,000 - $120,000

NYC/Long Island/Westchester Range: $85,000 - $120,000

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. BDO USA, P.A. is an EO employer M/F/Veteran/Disability.