Office Manager , CCMR

Location:

Hattie Mae White

The Office Manager I will ensure the smooth operation of the office and provide comprehensive administrative support. They will manage the day‑to‑day office activities, coordinate resources, and support various teams. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously, contributing to an efficient and productive work environment.

• Provides support for administrators in director positions in the areas of correspondence, report preparation, public relations, managing calendars/meetings, information dissemination, etc. Serves as a liaison between directors, coordinators, and visitors as required. Arranges meetings as directed and takes and prepares meeting notes as required.
• Composes and produces documents such as letters, memorandums, proposals, and statistical material. Collects information needed by superior for conferences and reports. Prepares various reports and analyzes reports with recommended actions.
• Assesses the urgency and importance of assignments and respects the confidential status of each. Maintains regular and follow‑up files and confidential data.
• Proofreads and corrects documents. Screens incoming calls, provides requested information, records messages, and redirects inquiries to the appropriate individual or department.
• Maintains library for retrieval/updating of departmental documents, compiles information and provides summary for supervisor, assists with the maintenance and reconciliation of the departmental budget.
• Works with staff to accomplish objectives of the department.
• Performs other job‑related duties as assigned.

• Work Leadership. Regularly provides project management or team leadership to a group of two or more employees but does not have formal supervisory responsibility. Leading and directing typically involves monitoring work and providing guidance on escalated issues. Most of their work time is spent performing many of the same duties they are leading.

• Work involves the application of moderately complex procedures and tasks that are quite varied. Independent judgment is often required to select and apply the most appropriate of available resources. Ongoing supervision is provided on an "as needed" basis.
• Decisions are made on both routine and non‑routine matters with some latitude but are still subject to approval. Job is occasionally expected to recommend new solutions to problems and improve existing methods or generate new ideas.
• Decisions have minor, small and possibly incremental impact on the department or facility. Errors are usually discovered in succeeding operations where most of the work is verified or checked and is normally confined to a single department or phase of the organizational activities resulting in brief inconvenience.
• Collaborate and solve problems – works with others to resolve problems, clarify or interpret complex information/policies, and provide initial screening/negotiations without approval authority. Interactions are typically with customers, senior level professional staff, and managers.
• Takes routine or required customer actions to meet customer needs. Responds promptly and accurately to customer complaints, inquiries and requests for information and coordinates appropriate follow‑up. May handle escalated issues passed on from coworkers or subordinates.
• Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Ability to carry and/or lift less than 15 pounds.

High School Diploma or GED

1 to 3 years

• Microsoft Office
• Office equipment (e.g., computer, copier)

Houston Independent School District is an equal opportunity employer.