Financial Aid Coordinator

Overview

Join our team as a Financial Aid Coordinator. As a Financial Aid Coordinator at UTI, you will play a key behind-the-scenes role supporting students on their journey to success.

You will keep things running smoothly by handling important paperwork, following processes, and making sure everything is done right — one step at a time.

• Pay: $20-$22 per hour
• Paid Training
• Tuition Waiver:
  Enjoy a tuition waiver after 6 months of employment for you and your immediate family offered at UTI and Concorde campuses
• Paid Time Off:
  Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance:
  Health, vision, and dental coverage for you and your dependents
• Pet Insurance:
  Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment:
  Eligibility starts first of the month following completing one full month of employment

• Be the heart of our student support: manage the Financial Aid reception, ensuring students feel comfortable and supported from the moment they arrive.
• Notify the team when students arrive for their critical appointments to maintain smooth and efficient service.
• Take charge of our multi-line phone system, directing calls and providing helpful information.
• Manage the mail system, ensuring every piece is processed with precision and delivered to the right hands.
• Dive into a variety of administrative tasks, contributing to the seamless operation of the Financial Aid team and ensuring students get the help they need.

• Education & Experience:
  
  a high school diploma or GED and at least one year of customer service experience.
• Bonus: prior experience with multi-line phone systems.

• Organization: meticulous attention to detail and strong organizational skills.
• Communication: clear verbal and written communication.
• People skills: strong interpersonal skills to build meaningful connections.
• Multi-tasking: ability to thrive in a fast-paced environment and juggle multiple tasks with ease, meeting deadlines.