Data Entry Clerk in HR Department

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We’re hiring a Data Entry Clerk in the Benefits Department to ensure the accurate processing of employee records while providing essential support to our plan members. This role offers a mix of high-volume, detail-oriented data management and helpful communication in a fast-paced, professional environment.

• Accurately input, update, and maintain benefit enrollment data and employee records with extreme attention to detail
• Review and verify benefit elections, claims, or change requests for accuracy and plan compliance
• Generate enrollment reports and assist in preparing data for internal audits or provider analysis
• Respond to benefit inquiries from employees or members via phone and email in a professional and timely manner
• Resolve eligibility or enrollment concerns with empathy and a solutions-focused mindset
• Communicate plan details, benefit policies, and registration procedures clearly and effectively
• Document all member interactions and updates to support accuracy and process improvements
• Collaborate with the benefits team and HR departments to ensure smooth operations and member satisfaction

• High school diploma or equivalent; experience in HR or benefits administration is a plus
• Strong typing and data entry skills with a focus on high accuracy and confidentiality
• Excellent written and verbal communication skills
• Proficient in Microsoft Office (Excel, Word, Outlook); experience with HRIS or benefit platforms is a plus
• Highly organized with the ability to multitask and manage sensitive information

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