Data Operations Analyst

Job Type: 12-month Contract (2 Openings)

• eAre you highly organized, detail-oriented, and comfortable working with spreadsheets? We are seeking two motivated contract professionals to join a dynamic, 10-person Dispute Operations team within a leading Fortune 500 financial services enterprise
• .This is an excellent opportunity for a junior professional or someone looking to break into the corporate financial sector
• .In this role, you will be responsible for accurately processing and entering dispute-related information between internal platforms and external databases. Your focus is entirely on data integrity, smooth system handoffs, and operational excellence

• es System Navigation & Data Entr
  y:
  Manage a "swivel chair" operation, accurately moving and processing dispute-related information between multiple internal and external system
• s.Data Revie
  w:
  Analyze case information to determine the appropriate data entries before processing, ensuring complete accurac
• y.Team Collaboratio
  n:
  Work closely with a designated Researcher on complex or escalated cases, coordinating smooth handoffs and maintaining clear communicatio
• n.Documentatio
  n:
  Enter clear case comments and documentation that may ultimately be visible to customer
• s.Spreadsheet Managemen
  t:
  Utilize Microsoft Excel and Google Sheets to maintain records and track progress as the team transitions platform

• es:
  
  Spreadsheet Comfo
  rt:
  Strong familiarity with Microsoft Excel and/or Google Shee
• ts.
  
  Sharp Attention to Deta
  il: A high degree of accuracy is crucial in this regulated environment—you catch the small things others mi
• ss.
  
  Strong Communicati
  on:
  Reliable, clear communication skills for collaborating with teammates and researche
• rs.
  
  Adaptabili
  ty: A quick learner who is comfortable learning new enterprise software, systems, and documented procedur
• es.
  
  Organizational Skil
  ls:
  Ability to manage your daily workflow efficiently in a fast-paced environme

• ves:
  
  Tableau Knowle
  dge:
  Experience navigating and viewing dashboards (Tableau is used as our work que
  ue; no development or coding requ
  ir
• ed).Prior Experie
  nce:
  Previous experience in data entry, enterprise corporate environments, dispute operations, or as a Chargeback Anal
• yst.
  
  Excel Ski
  lls:
  Familiarity with pivot tables is a p