Specialist III, Honors & International Education

Job Title: Specialist III, Honors & International Education

Location: LSC-North Harris

Regular/Temporary: Temporary

Full/Part Time: Full-Time

Job : 44867

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

Under general supervision, the Specialist III, Honors and International Education performs advanced and standard administrative duties. Generally reports to a Manager-level position and provides specialized daily operations management for the HIE campus office (Honors and/or Global Scholars). Activities include specialized support for director, students, and faculty at the campus-level, as well as collaborating with the system-wide HIE staff team and proactively contributing to a service-oriented environment.

• Serves as first contact in the HIE campus center for all students, as well as internal and external visitors; assists students by handling their requests and providing routine information
• Scans mail, arranges in priority order, and distributes to one or more managers
• Screens calls for managers and responds to routine questions; answers all inbound calls and troubleshoots HIE Center to resolve student inquiries regarding the admissions process, advising info, registration requirements, and business functions, as well as general inquiries
• Performs accurate data entry using custom SharePoint database modules (application, roster, scholarship, budget, travel and conference), including adding/dropping new students in the system and correctly registering their classes and campus-level processing and tracking of program applications and scholarships; runs regular reports to ensure accuracy
• Schedules tentative appointments for approval by manager, makes routine travel arrangements; may schedule group meetings and assist with set-up; maintains campus events and SharePoint project calendars
• Collaborates with college staff and administrators to address and provide a wide variety of assistance to students to promote recruitment, admissions and enrollment
• Maintains HIE space, including requesting equipment repair, as well as stocking, organizing and maintaining supplies;
  Responsible for safety and maintenance of own equipment; may control or disburse petty cash or monitor expenses charged against department accounts
• Promotes communication, program awareness and opportunities that the division provides
• Assists with the preparation of events including catalogs/flyers, promotional items, job aides, maps, room notices, etc. and may attend events to assist and/or inform the students and the community of LSC programs
• Coordinates with other administrative, maintenance, or clerical employees in own department or throughout the college to accomplish such routine activities as ordering supplies, obtaining approvals, and collecting standard forms
• May collect data and perform basic mathematical calculations, including assisting with budget documents and records
• Contacts prospective students during peak registration and before each enrollment period starts to provide assistance with the enrollment process through phone calls or emails and includes registering students for classes
• Assists in scheduling and inputting classes and/or preparing instructor classroom and project materials
• With supervisor’s approval, responsible for supporting the System-wide HIE staff member working group for collaborative Professional Development, cross-functionality, and general coverage
• Responsible for other reasonable, related duties as assigned

• Strong oral and written communication skills
• Excellent customer service skills
• Strong attention to detail
• Proficiency with common office software (Outlook, Microsoft Word, Excel, PowerPoint). Ability to learn and use SharePoint.
• Ability to use and learn…