Receptionist, Administrative​/Clerical

Overview

Hydraquip is looking for a receptionist in our Houston office. The Receptionist is responsible for receiving and routing calls, taking messages, and providing general information to clients and employees as needed.

• Answer telephone calls promptly, ensuring callers are not left on hold for longer than 20 seconds.
• Greet visitors and notify the appropriate personnel of visitors’ arrival.
• Receive, sort, and distribute mail.
• Receive and distribute phone and email messages.
• Notify appropriate personnel of any difficulties or dissatisfaction with office equipment and systems.
• Handle incoming office supply deliveries and notify personnel immediately.
• Notify personnel of any issues with building systems such as heating or air conditioning.
• Remain at the reception area when guests are expected, or return immediately upon notification.
• Assist in the preparation of outgoing mail or packages.
• Assist with various projects as required.
• Keep the reception area clean and organized.
• Carry out all duties ethically and conscientiously.
• Support and participate in the organization’s continual improvement program in accordance with ISO 9001 requirements.
• Perform other duties as assigned.

• High school diploma, GED, or equivalent secondary education.

• Over two (2) years of administrative experience.
• Experience in an ISO environment is considered a plus.
• Education may be accepted in lieu of experience.

• Bilingualism in English and Spanish is considered a plus.
• Accurate typing skills.
• Legible handwriting.
• Courteous and efficient telephone manners with prompt call routing.
• Professional appearance, pleasant, cooperative, and reliable.
• Punctual and consistent attendance.
• Prompt and responsible forwarding of messages.
• Follow-through on all work assignments.

• Ability to regularly lift or move up to 25 lbs.
• Good vision, including near, distance, depth perception, and adjustment of focus.
• Capacity to pass a standard drug test.
• Exposure to a production environment.
• Reasonable accommodations provided to enable individuals with disabilities to perform essential job functions.

• Personable and problem‑solving.
• Reliable and ethical.
• Effective in working with a diverse group of stakeholders, including customers, suppliers, department employees, co‑workers, and manufacturing employees.

Hydraquip offers a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match. As a 100% employee‑owned company, employees participate in an employee stock ownership plan (ESOP). The ESOP allows employees to own company stock automatically upon joining without purchasing shares, and it supports financial growth and career development. Hydraquip is a high‑growth, technically focused organization with opportunities for advancement across its locations in Houston, San Antonio, Dallas, Tulsa, Denver, and Lafayette.