Commercial Operations Administrator

Primary Function

The Commercial Operations Administrator provides administrative and operational support to the Business Development / Account Management team by maintaining accurate sales data, managing CRM records, preparing sales documentation, and coordinating internal processes. This is not a customer-facing role but plays a key part in ensuring the sales team operates efficiently and effectively. The position will be based in our Houston, Texas office located at 12301 Kurland Dr, Houston , Tx.

• Provide day-to-day administrative support to the Account Managers, including preparing quotes, proposals, contracts, pricing documentation, and pre-qualification questionnaires and RFIs.
• Maintain organized electronic sales files and coordinate internal approvals and document routing.
• Serve as the primary Salesforce administrator, maintaining accurate accounts, contacts, opportunities, activities, and reports while performing regular audits to ensure data integrity.
• Generate Salesforce reports and dashboards to support the sales team and leadership.
• Coordinate with Operations, Engineering, Purchasing, and Accounting to ensure accurate information flow across teams.
• Track project milestones, internal deadlines, and outstanding action items.
• Compile weekly and monthly sales reports and assist with forecasting data collection.
• Maintain pricing lists, product documentation, and standard operating procedures.
• Identify and recommend improvements to sales administration processes, Salesforce usage, and internal workflows.
• Compile monthly expense reports for Account Managers and support special projects as assigned.

• Keeps Salesforce accurate, organized, and current.
• Reduces administrative burden for the Account Managers.
• Delivers accurate reports and maintains organized sales records.
• Improves internal efficiency through standardized processes.
• Acts as a reliable, detail-oriented resource for the sales organization.

• High School diploma or equivalent is required. Minimum of one year of prior office experience required;
• 2+ years of administrative, sales support, or operations experience.
• Strong organizational, time management, and communication skills.
• Exceptional attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office, particularly Excel and Outlook.
• Salesforce CRM experience preferred; ERP system experience a plus.

• Ability to sit for extended periods while working at a computer.
• Frequent use of hands and fingers for typing, writing, and operating office equipment.
• Ability to stand for long periods of time.
• Ability to lift 25 lbs. on a regular basis.

Dashiell offers a competitive compensation and benefits package. Benefits include company-paid life insurance, accidental death and dismemberment insurance, long-term disability insurance, and an employee assistance program. Additional benefit offerings include medical coverage through a traditional PPO or one of two high-deductible health plans (with FSA or HSA options), dental and vision coverage, supplemental life insurance, short-term disability, critical illness insurance, group accident insurance, hospital indemnity insurance, and a 401(k) plan with immediate vesting, among others.

Dashiell is an Equal Opportunity Employer. Employment decisions are made without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status or any other protected status under applicable law.