Front Desk Receptionist

Overview

Code Ninjas Peachtree City is looking for a friendly, organized, and enthusiastic Front Desk Receptionist to join our team. This individual is often the first point of contact for our families and plays an important role in creating a welcoming, positive experience for every child and parent who walks through our doors.

If you enjoy working with children and families, have excellent customer service skills, and thrive in a fast-paced environment, we'd love to meet you!

• Welcome and assist students, parents, and visitors with a friendly and professional attitude.
• Answer phone calls, emails, and text messages promptly and professionally.
• Schedule tours, trial sessions, classes, camps, birthday parties, and Parent's Night Out events.
• Process enrollments, memberships, waivers, and payments using our management system.
• Maintain accurate student and family records.
• Assist families with billing questions and payment updates.
• Support enrollment efforts by following up with prospective families.
• Promote upcoming camps, classes, and special events.
• Keep the front desk and lobby clean, organized, and inviting.
• Monitor student check-in and check-out procedures.
• Communicate effectively with Senesis and management regarding daily operations.
• Assist with marketing initiatives, including social media content, flyers, and community outreach.
• Perform general administrative duties to support center operations.

• Excellent customer service and communication skills.
• Friendly, outgoing, and professional demeanor.
• Strong organizational and multitasking abilities.
• Comfortable working with children and families.
• Basic computer skills, including Microsoft Office, email, and scheduling software.
• Ability to quickly learn new software and systems.
• Reliable, punctual, and detail oriented.
• Previous receptionist, retail, administrative, or customer service experience is preferred but not required.

• Fun and energetic work environment.
• Opportunity to make a positive impact on children's lives.
• Supportive team culture.
• Must be able to work Saturdays!
• Flexible scheduling.
• Professional development opportunities.
• Be part of a growing company that's inspiring the next generation of innovators.