Chief Executive Assistant to Office President

At Houston Methodist, the Chief Executive Assistant to the Office of the President position is a highly skilled professional responsible for performing complex assignments and supports the Office of the President & CEO (Chief Executive Officer) of Houston Methodist (HM). The position is responsible for high-level tasks, including managing the President's calendar, hospital network meeting schedules, board meetings and events, managing information technology output, making travel arrangements, prioritizing competing priorities, creating meeting prep materials, including briefing documents, and coordinating the creation of presentations and talking points.

The Chief Executive Assistant to the Office of the President position is also responsible for making sure the President is fully prepared for all internal and external meetings. This position is responsible for managing all internal and external communications from the office of the President. The Chief Executive Assistant to the Office of the President position is highly visible to executives, leaders, the board, and key stakeholders and requires a strategic and detail orientated approach to communication and operational support.

The Chief Executive Assistant to the Office of the President receives and handles inquiries, complaints, and requests related to HM activities and interests from department leadership, patients, employees, local and state officials, the media, and the general public. This position is responsible for handling highly confidential documents, protecting an organization's confidential information, communication and information management, and events. As the President has a participative role in community activities, this position acts as a liaison to internal and external contacts in a manner that promotes the professional image of HM and extension of executive leadership, interacting with all levels of the organization.

Exempt

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
• Secondary level education preferred

• Seven years' experience supporting senior management with demonstrated ability to manage confidential and sensitive information

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Professional level verbal and written communications skills
• Ability to organize a daily workload by priorities, frequently and quickly shift tasks
• Must be able to meet deadlines in a fast-paced quickly changing environment
• Exhibits sound, good judgment and critical thinking skills
• Ability to create graphs and spreadsheets
• Possesses excellent customer service skills
• Ability to be versatile and adaptable to all situations
• Proactive approach to problem-solving with strong decision-making skills
• Ability to take and transcribe dictation is preferred
• Demonstrates ability to work alone or with a team
• Use of personal computer and related software (such as Microsoft, Excel and PowerPoint, Access, Outlook and Publisher
• Proficient in spelling, punctuation, grammar and other English language skills

• Serves as liaison in securing appropriate executive participation in required meetings and events. Receives and handles inquiries, complaints, and requests related to system activities from management, patients, employees, local and state officials, the media, and the general public. Gathers appropriate material from the executives and other administrative staff to respond to inquiries. Routes more complex inquiries along with support documentation to department leadership, as appropriate.
• Screens inquiries from employees, vendors, public officials, the media and the general public addressed to the President; gathers appropriate material from the President and other administrative staff to respond to inquiries and routes more complex inquiries along with support documentation to department leadership, as appropriate.
• Develops awareness of relationships with those who are our supporters/donors in patient settings as well as business/social events to better support the President. Maintains updated contacts in President’s Outlook and manages appropriate mailing lists.
• Organizes and expedites the flow of work through the executive offices in a timely manner to assist in alleviating the executive workload. Proactively problem solves,…