Specialist III,Assessment Center Job Houston area,Texas USA,Administrative/Clerical

Job Title:

Specialist III, Assessment Center

Location:

LSC-Houston North Greenspoint

Regular/Temporary:
Regular

Full/Part Time:
Full-Time

Job

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

One LSC
Student Focused
Own It
Foster Belonging
Cultivate Community
Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

PURPOSE AND SCOPE:

The Specialist III, Assessment Center administers exams in a secure and customer friendly environment where ethical judgement and dedication to exam security is vital. Provides a safe and secure testing environment in accordance with testing vendor policies as well as faculty guidelines and instructions.

ESSENTIAL JOB FUNCTIONS:

Administer computer-based and paper-based academic, admissions, certification, and specialty exams while utilizing vendor and system polices, best practices, and procedures

Create and maintain a secure testing environment by validating identities, monitoring students, and reporting irregularities

Maintain office records and testing materials by receiving, logging, tracking, scanning, emailing, and filing incoming and outgoing exams

Enter testing results into the student database

Provide testing expertise to colleagues, students, faculty, and community members

Assist with technology troubleshooting related to testing software; verify that all equipment is performing at peak efficiency and notify OTS if computers are not functioning properly

Provide customer service and build trusting relationships by greeting customers, providing information, and answering questions from student, faculty, and community

Make testing appointments for students

Facilitate test scheduling and administration for students with testing accommodations in accordance with ADA

Maintain inventory, confidentiality, and security of all testing materials.

Enforce testing security by ensuring testers do not possess any materials that are in violation of testing protocols (electronic devices, etc.)

Train and update part-time Proctors and provide direction when the Director is not present

Maintain testing certifications and ordering materials; prepare requisitions for test and exams

Attend monthly meetings of the Testing Council to keep informed of current testing practices at other campuses

Responsible for record keeping and organization of files pertaining to the Assessment Center. Maintain confidentiality of student and staff information

Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

Action oriented with a strong commitment to continuous self and process improvements
Sense of urgency and superior customer service focus in a fast changing environment
Expected to be open to change and have the drive and desire for innovation
Proficiency in use of personal computer workstation with diverse software applications
Excellent interpersonal and organizational skills
Ability to organize functions to ensure compliance with due dates/deadlines and regulatory requirements
Ability to transfer knowledge to peers, subordinates and higher authority
Passion for excellence with the ability to complete all tasks associated with this position in an efficient and effective manner.
Ability to work in a dynamic environment that requires incumbent to be sensitive to change and responsive to changing goals, priorities, and needs
Ability to follow basic guidelines for operational activities

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
Internal and external contacts as needed to carry out the functions of the position
Work is performed in a climate controlled office environment with minimal exposure to health or safety hazards. Working days may include evenings and/or Saturdays

REQUIRED QUALIFICATIONS:

High school diploma or GED and at least 1 year of experience, or an equivalent combination of education and experience

Salary

Hiring salary range is $33,540 to $41,091.

Lone Star College provides a hiring salary range for all posted full-time non-faculty…