Program Manager- Gift Administration Officer - (495944

Department: Gift Compliance & Stewardship
Salary: Commensurate with Experience/Education

• Manages the day‑to‑day operations of a small or medium‑sized university program or department. May supervise staff employees, student workers, programs, or processes.
• Plans and develops procedures for administering a small or medium‑sized department or program.
• Oversees program expenditures and ensures adherence to budget.
• Provides guidance to subordinate staff and evaluates performance.
• May prepare or participate in the creation of abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation.
• Reviews reports of budgets and activities.
• Prepares ad hoc reports as needed.
• May administer grants and grant‑related communications, scholarships and other operations.
• Develops, implements and maintains appropriate policies and procedures.
• May serve as property custodian for the department.
• Performs other job‑related duties as assigned.
• Opens mail and completes check deposits.
• Monitors incoming donations by all means – Check, Credit Card, EFT, Stock, payroll, etc.
• Performs timely and accurate data entry and updates in CRM in coordination with PM2, PM3.
• Updates and maintains data in the CRM related to revenue, biographic, and designation records.
• Responsible for documentation of all updates within the CRM for audit purposes.
• Utilizes online forms, portals, and applications to access information, prepare data, and manage work.
• Upkeeps documentation of processes.
• Submits journals, transfer requests, and fund creation requests.
• Ensures compliance based on understanding of IRS and state regulations, CASE and institutional standards.
• Manages and completes receipting as determined by Gift Administration Leadership.
• Coordinates and manages daily audits of gifts and processes.
• Coordinates with departments across the university to ensure timely and accurate reporting.
• Ensures tasks are completed through a project management system.
• Communicates professionally and effectively with colleagues across the system and with donors – phone, email, messaging, and in person.
• Reviews all transactions, documentation, and general ledger activity for accuracy, and identifies and corrects issues found.
• Answers calls and emails to the department.
• Performs reconciliations.
• Performs other Gift Administration projects as requested.

Education: MQ:
Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job‑related 4‑year degree from a college or university or an equivalent in‑depth specialized training program that is directly related to the type of work being performed.

Experience: No experience required.
Department is willing to accept experience in lieu of education.

All positions at the University of Houston‑System are security‑sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.