Marketing and Member Engagement Coordinator

If you enjoy variety, working with people, and helping great ideas come to life, this may be the role for you. We are a small, collaborative team supporting an active professional association and no two days are exactly the same. One day you may be welcoming members at an event, the next creating a social media post, coordinating with a speaker, or helping prepare for a board meeting.

This position supports the day-to-day operations of the association, with a focus on events, member services, communications, and administrative coordination. The ideal candidate is organized, dependable, friendly, and comfortable juggling multiple priorities. They enjoy being part of a team, take pride in creating a positive experience for others, and are willing to jump in wherever needed.

While we take our work seriously, we also believe work should be enjoyable. Our team is supportive, creative, and genuinely likes working together.

• Serve as a welcoming and responsive first point of contact for members, prospective members, and community partners.
• Respond to questions by phone and email in a timely, professional, and friendly manner.
• Assist with new-member onboarding, membership renewals, and member record updates.
• Maintain accurate membership information within the association database.
• Help members navigate association programs, events, education, and available resources.
• Support member engagement and retention efforts, including outreach to new, renewing, and inactive members.

• Assist with planning and executing luncheons, networking events, educational programs, certification courses, fundraisers, and other association activities.
• Coordinate event details such as registration, venues, catering, speakers, sponsors, vendors, signage, supplies, and printed materials.
• Manage attendee registration, guest lists, name badges, attendance records, and onsite check-in.
• Communicate with venues, speakers, sponsors, and vendors before and after events.
• Provide hands‑on support during events, including setup, registration, troubleshooting, and cleanup.
• Help ensure each event is organized, welcoming, and enjoyable for attendees.

• Draft and distribute member emails, newsletters, event promotions, reminders, and general updates.
• Assist with social media content creation, scheduling, and engagement.
• Create or update promotional materials, event signage, presentations, and other communications.
• Maintain association calendars and help ensure information is accurate and distributed on time.
• Track communication performance and help identify opportunities to improve member outreach.

• Provide day-to-day administrative support to the Executive Director and association staff.
• Coordinate meetings, schedules, and appointments as needed.
• Prepare meeting materials, agendas, reports, and presentations.
• Attend designated meetings, take accurate minutes, and track follow-up items.
• Maintain organized digital and physical records.
• Manage general correspondence and help keep office projects moving forward.
• Assist the Executive Director with special projects and strategic initiatives.

• Track membership dues, event registrations, sponsor ships, and other payments.
• Follow up on outstanding payments when requested.
• Track event‑related income and expenses.
• Assist with expense documentation.
• Maintain accurate financial records and follow established internal procedures.

• Coordinate with board members, committee leaders, volunteers, sponsors, and industry partners.
• Schedule committee meetings and provide necessary materials and administrative support.
• Help committee leaders track projects, deadlines, and action items.
• Support volunteer‑led initiatives while providing a consistent and professional association experience.
• Build positive working relationships with the many people who contribute to the organization’s success.

• High school diploma or equivalent
• At least two years of experience in administration, customer service, events, membership services, or a…