Insurance Billing Processor

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FT Hourly Full-Time Clerical Houston, TX, US

2 days ago Requisition

Manhattan Life Insurance and Annuity Company was founded in 1850, the Company’s longevity makes it one of the oldest and most reliable health and life insurance companies in the country. Operating successfully for 175 years is a testimony to Manhattan Life’s enduring history, and an indicator of the reliability of our future. Manhattan Life’s headquarters are in Houston, TX and the company is continually growing with multiple office locations nation-wide.

Manhattan Life offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans. We offer flexible schedules, including shortened hours on Fridays, free parking, company-wide events, professional development (LOMA testing) and a company-wide wellness program.

Manhattan Life is seeking Premium Billing Specialists to join our Premiums team. As our new Premium Billing Specialist, you will ensure premium payments are credited to each policyholder's account. As well as being responsible for responding to written inquiries on premium payments, coverage paid to date and billing options.

• Review and respond to billing and receivables.
• Researchandprocessaccountingtransactionsrelatedtointernalorexternalcustomerrequests.
• Processaccountingtransactionsonfinancialsubsidiarysystemsandthegeneralledger.
• Provideinformationandprepareadjustingentriesasneeded.
• Communicatediscrepanciestopolicyowners,administrators,fieldforceandinternalcontacts.
• Dailyprocessingof incoming wires,providingbackuptoother areasasneededon wire payments.
• Buildandmaintaineffectiveworkingrelationshipswithpolicyowners,listbilladministrators,brokers,Master General Agents, field force,andhomeoffice staff.
• Process andmanagestaledatedchecksandpremiumwaiversas directed.
• Buildlegallydefensiblebillingand policy files for financial reporting compliance.
• Scan, document and imagecompletedbatches and billing changes.
• Complete special projects and tasks as assigned.

High School Graduate or equivalent (GED); 3 years related work experience in account/system reconciliation and/or accounts payable; or the equivalent combination of education and/or relevant experience.

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• 10 key by touch.
• Ability to make procedural decisions and judgments on sensitive, confidential issues.
• Dependable and flexible.
• Computer literate; demonstrates proficiency in the use of Microsoft Word and Excel.
• Strong data and records management skills.

This position may require light travel within a ten-mile radius from one office location to another as needed.

• Establish annual objectives for professional growth.
• Keep pace with developments in the discipline.
• Learn and apply technologies that support professional and personal growth.
• Participate in the evaluation process.

The physical demands described here are representative of those that must be met by an employee to success fully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type, and use mouse;

reach with hands and arms and talk and/or hear. The employee is required to sit for extended periods of time. The position may require lifting, pulling or moving items weighing upwards of 10 pounds as it relates to office or desk supplies.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with…