Office Manager

We are a U.S.

-based financial services company with a strong presence across the Americas, dedicated to expanding access to financial solutions for millions of customers. Through innovation, data-driven insights, and customer-centric products, we empower individuals to achieve greater financial stability and opportunity. Our commitment to operational excellence and responsible growth enables us to deliver meaningful impact at scale.

The Office Le
ad is responsible for organizing and coordinating office operations and procedures to ensure organizational effectiveness and operational efficiency. This role oversees office administration services across the group of companies, including the management of facilities and workplace services, maintenance of office infrastructure and utilities, process efficiency, and overall office administration to support business operations

.

• Oversee the day-to-day office operations to ensure an efficient, safe, and well-organized work environment
• Manage incoming and outgoing correspondence and coordinate visitor reception
• Maintain office access controls, security systems, alarms, and emergency procedures
• Escalate incidents to the appropriate departments and ensure timely follow-up
• Manage the procurement and payment of office supplies, utilities, and services required for the efficient operation of the office
• Maintain and organize office records and documentation
• Coordinate cleaning services, waste collection, and general facility upkeep
• Monitor inventory levels and maintain adequate stock of office supplies
• Anticipate office supply, equipment, and furniture needs, and coordinate procurement activities
• Provide timely administrative support to all business areas
• Manage petty cash and ensure accurate reconciliation and recordkeeping
• Manage vendor relationships, including payment schedules, contract follow-up, and internal controls
• Coordinate the receipt and distribution of incoming and outgoing mail and courier services
• Manage and monitor office parking space assignments
• Coordinate vendor onboarding processes, including Purchase Order (PO) creation and invoice processing

• Minim
  um of 5 years of expe
  rience in office administration or administrative support roles
• Experience managing administrative processes and supporting employee requests within an office environment
• Previous experience providing administrative support to multiple business functions is prefered

• iProficient in Microsoft Office Suite, including:
  Microsoft Excel (Advanced)
  Microsoft Word Microsoft Power Point
• Proficiency in standard office software and productivity tools
• Fluent written and spoken Spanish is required

Effective Comm
unication:
Ability to communicate information clearly and professionally with internal and external stake
holders

Time Management & Org
anization:
Ability to prioritize multiple tasks and consistently meet dead
lines

Pr
oactivity:
Demonstrates initiative by identifying opportunities for improvement and implementing effective solu
tion
s

Teamwork:
Ability to collaborate effectively with cross-functional and multidisciplinary teams

Customer Service Or
ientation:
Strong commitment to delivering high-quality service to internal and external customers