Operations Assistant

At Kirkland & Ellis, we don’t just meet the standard for legal excellence — we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide.

Our dedicated professionals share our lawyers’ commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.

Kirkland & Ellis is seeking an Operations Assistant to support the delivery of responsive, high-quality operations to support the Houston office.

From managing mail and workplace services to delivering high-quality print and digital imaging support, you'll help create a safe, efficient, and productive environment for employees and clients. This role is ideal for someone who is highly organized, customer-focused, and comfortable balancing multiple priorities while maintaining exceptional attention to detail.

• Deliver Outstanding Service:
  Respond promptly to requests, questions, and concerns while providing a high level of customer support and follow-through.
• Coordinate Office Operations:
  Support daily workplace activities, including office moves, workstation and conference room setups, equipment deliveries, and new hire onboarding preparations.
• Manage Mail & Courier Services:
  Process, sort, distribute, and deliver incoming and outgoing mail, packages, courier shipments, and overnight deliveries in accordance with established procedures.
• Support Shipping & Logistics:
  Prepare and meter mail and packages while coordinating shipments through postal and courier services.
• Maintain Workplace Readiness:
  Monitor office supply inventory, fulfill supply requests, and keep supply rooms, copy areas, and common work spaces organized and fully stocked.
• Collaborate Across Teams:
  Partner with colleagues, vendors, and internal stakeholders to ensure service requests are completed accurately and on time.
• Perform Digital Imaging & Scanning:
  Complete high-volume scanning, imaging, document conversion, and file preparation projects using production equipment and multifunction devices.
• Manage Electronic Documents:
  Create, convert, organize, retrieve, and distribute digital files, including searchable PDFs, Tagged Image File Format (TIFF) files, and other document formats using Optical Character Recognition (OCR) and document management systems.
• Produce High-Quality Print Projects:
  Process files from multiple sources, manage print queues, and ensure documents are produced with accurate formatting, alignment, and output quality.
• Complete Finishing Services:
  Bind, cut, drill, fold, assemble, and prepare finished documents to meet customer specifications.
• Ensure Quality & Accuracy:
  Conduct quality control reviews throughout production to verify file integrity, image quality, formatting, and overall project accuracy.
• Troubleshoot & Maintain Equipment:
  Resolve production and equipment issues, maintain printers and scanners, and help ensure efficient, cost-effective operations.
• Drive Continuous Support:
  Demonstrate flexibility, initiative, and a willingness to take on additional responsibilities as business needs evolve.

• Education & Training:
  High school diploma or equivalent required; additional training or certifications related to office services, document production, or business operations are a plus.
• Relevant
  
  Experience:
  
  Experience supporting mail services, print production, facilities, workplace services, or office operations, preferably within a law firm or professional services environment.
• Technical Proficiency:
  Experience working in a networked print production environment and proficiency with Microsoft Office Suite, Adobe applications, scanning platforms, and multifunction print devices. Experience with Canon multifunction devices is preferred.
• Document Management Expertise:
  Knowledge of document imaging, file conversion, Optical Character Recognition (OCR), electronic records management, and production workflows.
• Customer…