Tour Coordinator Administrative Assistant In-Office

Location:

Spring Branch, Houston, TX

Employment Type:

Full-Time, On-site

Are you organized, detail-oriented, and interested in supporting student travel operations?

We are seeking a Tour Coordinator Administrative Assistant to provide administrative and logistical support to the Tour Coordination department. This position assists with the coordination of student tours, travel arrangements, documentation, and other day-to-day departmental tasks.

As a Tour Coordinator Assistant, you'll play a key role in supporting our Tour Coordinators by managing day-to-day logistics, communications, and documentation that help student trips run smoothly. This is a full-time, in-office position (Spring Branch area of Houston, TX) for someone who thrives in a fast-paced, team-oriented environment.

Whether you're early in your career or looking to grow in administrative, travel, or hospitality operations
, this role provides an opportunity to develop valuable skills, contribute to a team, and build a path for professional growth.

Administrative Support

• Provide administrative support to Tour Coordinators and assist with day-to-day departmental tasks
• Answer phone calls and respond to inquiries regarding travel itineraries, reservations, and logistics
• Prepare, format, and distribute flyers, itineraries, spreadsheets, confirmations, and other client materials
• Proofread appointments, confirmations, and travel documents to ensure accuracy and consistency with itineraries
• Prepare and process outgoing mail, client correspondence, and other documents

Travel Coordination Support

• Assist with booking attractions, activities, and other travel arrangements and confirming reservations
• Review contracts, payments, confirmations, and vendor documentation for accuracy
• Purchase tickets, event passes, and other travel-related items online
• Assist with preparing final travel packets and materials for clients
• Provide administrative and logistical support for student tours and events, including occasional on-site assistance

Required:

• 4-5 years in an administrative, customer service, or office support role
• Strong organizational skills and attention to detail
• Ability to multi-task and organize work
• Experience with Microsoft Office (Word, Excel, Outlook)
• Excellent written and verbal communication skills
• Professional, dependable, and adaptable

Preferred:

• Bachelor's degree in Business, Education, Communications, Hospitality, or related field
• Experience in travel, tourism, hospitality, or education
• Familiarity with CRM or internal database systems
• Multi-Tasking & Organization – You thrive when juggling multiple tasks
• Customer Service – You’re friendly, professional, and responsive
• Initiative & Dependability – You take ownership and follow through
• Tech-Savvy – You're comfortable with email, online bookings, and spreadsheets
• Team Player – You enjoy supporting others and working toward shared goals

Approximately $50,000 annually, depending on experience and qualifications

• Health Insurance
• 401k with 4% company match
• 15 PTO days annually (vacation & sick combined)
• Various other voluntary benefits including Short-Term Disability, Supplemental Life Insurance, etc.
• Paid Holidays, including New Year's Day, MLK Jr. Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Day After Thanksgiving (Floating), Christmas Eve (Floating), Christmas Day

School Tours of America is the nation’s premier educational travel specialist, providing customized student tours to historic and civics-focused destinations including Washington, DC, Colonial Virginia, Boston, Philadelphia, and New York City. The founding team brings over three decades of experience in planning educational trips along the East Coast, ensuring well-organized and meaningful travel experiences. Based in Houston, Texas, the company maintains strong industry credibility as a member of the Student Youth Travel Association, the American Bus Association, and the National Tour Association.

School Tours of America has a nationwide presence with offices in Washington, DC, Texas, and Virginia, offering staff the opportunity to support impactful, curriculum-based travel for schools across the country.