Development Process Coordinator - Nutcracker Market

Job Details

Job Location:

Houston Ballet
- Headquarters
- Houston, TX 77002

Position Type:
Full Time Come work with us at Houston Ballet!

Join a leading nonprofit arts organization that’s redefining what ballet can be. We’re committed to inspiring a lasting love of dance through nationally recognized bold performances, new choreography, and education programs. At Houston Ballet, your creativity meets purpose—and your passion takes center stage. Whether on stage or behind the scenes, every role here contributes to something bigger.

Your Passion. Our Stage.

Visit:www.houstonballet.orgfor more information.

The Development Process Coordinator – Nutcracker Market is responsible for the accurate processing of Nutcracker Market, Spring Market gifts and Merchant fees, maintenance of constituent records, data entry, and database support activities that contribute to the effective operation of the Development Department. This position performs routine data quality reviews, maintains current and accurate constituent information, and assists with process improvement initiatives.

The coordinator works closely with all department staff to ensure donor transactions are recorded accurately and on time, support day-to-day development operations, and provide required attendance and support for Nutcracker Market and Spring Market.

• Process all Market contributions, pledges, and merchant fees in accordance with established procedures.
• Verify supporting documentation and ensuring gifts are recorded accurately and timely.
• Generate donor acknowledgment letters, receipts, and pledge reminders.

• Create, update, and maintain constituent records in Tessitura.
• Ensure constituent records are coded accurately and consistently according to department standards.

• Perform routine record reviews and data cleanup projects.
• Identify potential duplicate records and submit records for review and merge processing.
• Assist with ongoing database maintenance efforts to support data integrity.
• Communicate identified process issues or data concerns to management.
• Follow established standards and procedures for database management and gift entry.

• Assist with preparing routine reports and data requests.
• Maintain digital records and documentation.
• Support fundraising campaigns, special events, and departmental projects as needed.
• Attendence and Support, Nutcracker Market and Spring Market
• Operate as an integral member of the Development Department team.
• Perform other duties as assigned.

• Bachelor’s Degree preferred
• Minimum two years’ experience in data entry and customer service
• Strong verbal, written, interpersonal communication and problem-solving skills
• Experience with Windows based applications and donor databases
• Tessitura experience a significant plus
• Detail oriented
• Ability to collaborate, take initiative and make effective decisions
• Flexibility and ability to multi-task
• Demonstrated ability to work in a fast-paced environment
  
  Ability to manage multiple concurrent tasks, prioritize work and meet tight deadlines
• Ability to interpret and follow policies and procedures
• A respect for confidentiality

• Organization/Planning Sets priorities and timing of programs to ensure efficient implementation. Organizes personal workload. Manages projects effectively;
  Meets deadlines consistently.
• Decision Making/Problem Solving Objectively evaluates alternatives. Consistently selects the alternative, which most effectively achieves objectives. Is willing to make decisions; is willing to be held accountable for the results of decisions. Is able to perceive and diagnose the symptoms of problems; is able to…