Operations Coordinator

Job Description

The Operations Coordinator is responsible for the day-to-day administration of the office. Also the Coordinator is responsible for the day-to-day execution of the work within the assigned geographic area.

The Operations Coordinator is responsible for the day-to-day administration of the office. Also the Coordinator is responsible for the day-to-day execution of the work within the assigned geographic area.

• Direct the day-to-day general office, duties, and administrative activity.
• Prepare quotations for clients (including ABS offices).
• Coordinate scheduling and staffing of projects.
• Check reports for sub-contractors to issue to clients and ensure inspection reports are received in time and forwarded to all concerned.
• Follow up with staff and clients to ensure that the work was completed on schedule and to the clients' satisfaction.
• Resolve work-related client issues, including scope of work, quality of work, and billing.
• Prepare monthly cash flow and monthly revenue margin.
• Other duties as assigned.
• Other duties as required.

Education and Experience

• Minimum of a high school diploma or equivalent.
• At least two (2) years of relative work experience in a clerical or technical support position or a combination of substantial experience and education.

• Advanced Excel skills with the ability to analyze data, identify insights, and support business needs effectively.
• Highly motivated, quick learner with strong written and verbal communication skills and a proactive, hands‑on approach to problem‑solving.
• The human relations skills necessary to maintain positive client contacts and provide leadership and motivation, when required, to other staff members and peers.
• Ability to undertake short- and long‑term planning to provide for efficient and effective scheduling of work assignments.
• Responsive to customer queries.
• Advanced skills in the use of modern office equipment.
• Advanced skills in office automation software (some of which may include spreadsheets, word processing, presentation, mail/calendar/scheduler programs). Ability to learn additional programs as required.
• Advanced level clerical skills and excellent arithmetic skills.
• Ability to prioritize and handle routine and non‑routine business matters simultaneously without supervision.
• Obtain a working knowledge of the ABS Health, Safety, Quality, and Environmental Management Systems.

The role reports directly to a member of management and has no direct reports.

Work is primarily sedentary, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times.

ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We’re at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.

ABS Group proudly offers a variety of industry-leading benefits designed to enhance the life and well-being of our employees and their…