Payroll & Billing Specialist

** This position operates 8:30a.m.

- 5p.m. PST**

The Business Administration Specialist III is responsible for providing senior-level support for administrative duties within the onboarding, compliance, billing, and payroll functions of the organization. This role plays a crucial part in ensuring the efficient operation of these functions, contributing to the overall satisfaction of both clients and employees.

• Generate accurate invoices for clients based on agreed-upon billing terms and contracts.
• Verify timesheets and expense reports submitted by temporary employees for accuracy.
• Address billing discrepancies promptly, collaborating with internal teams and clients to resolve issues efficiently.
• Assist with the preparation and processing of weekly and monthly invoices, including updates to billing contact information.

• Process payroll for temporary employees, ensuring timely and accurate payments.
• Maintain payroll records and documentation, addressing inquiries from employees and resolving issues as needed.
• Perform data entry for late timesheets and service logs, create payroll reports, and reconcile timesheet discrepancies.
• Follow up on missing timesheets and maintain accurate timesheet records.

• Serve as a liaison between clients, employees, and internal teams to facilitate effective communication.
• Collaborate with recruiters and account managers to align client needs with staffing solutions.
• Provide support and guidance to employees on administrative matters, fostering positive relationships.

• Prepare and maintain various reports, including monthly CSS reports and oversight visit reports.
• Update employee files and monitor payroll and invoice inboxes.
• Process personnel changes, including direct deposits and compliance metrics tracking.
• Train and audit the work of subordinate Business Administration Specialist.
• Other duties as assigned

• 1 year of lead experience within CCE or 2 years in HR, credentialing, or payroll/billing administration in a high-volume environment.
• Strong understanding of employment laws and regulations to ensure compliance in administrative tasks.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and relevant payroll/billing software; experience with Google Drive (Docs, Sheets, Forms).
• Meticulous with paperwork and data entry, ensuring accuracy in onboarding, compliance, billing, and payroll processes.
• Excellent organizational skills with the ability to manage multiple tasks and deadlines effectively.
  
  Strong verbal and written communication skills for professional interaction with clients, employees, and internal teams.
• Collaborative mindset to work with recruiters and account managers, fostering a cohesive work environment.
• Ability to handle highly confidential information responsibly.

High School diploma or equivalent required; degree in business administration, or a related field preferred. Or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.