Receptionist - Part-Time

Summary

The Receptionist serves as the first point of contact for St. Austin Center and Pan De Vida, a multi-partner community resource campus housing more than 20 partner organizations. The Receptionist greets and directs guests, answers and routes phone calls, manages the bilingual sign-in kiosk, handles simple inquiries, and receives all deliveries. This is a part-time position.

The Receptionist is expected to behave in a manner consistent with the Core Values and must collaborate with other Associates and departments to ensure the overall mission is achieved.

• 1. Answer the telephone courteously, assisting callers with questions or transferring calls promptly. All calls are handled with professionalism, leaving no caller unattended.
• 2. Utilize the phone system and building directory to locate the appropriate staff member or partner organization on-site.
• 3. Greet visitors politely and direct them to the correct partner organization, program, or staff member according to policy.
• 4. Record and deliver messages when necessary; verifying caller’s name, time of call, nature of business, phone number, and person called upon to insure accuracy.
• 5. Responsible for keeping a day-to-day account of the whereabouts of employees, partner staff, and visitors, including maintaining the building's bilingual sign-in kiosk.
• 6. Follow receptionist procedures for beginning and ending of shifts, including handoff notes between the AM and PM shift.
• 7. Receive deliveries and promptly notifies appropriate person.
• 8. Responsible for keeping front desk forms, brochures, and partner organization materials organized and stocked.
• 9. Maintain confidentiality of information at all times.
• 10. Perform other duties as may be assigned such as completing maintenance requests, copying, scheduling requests, updating calendars, forwarding mail, etc.

• High School Diploma or equivalent
• Ability to read, write and speak fluent, intelligible English.
• Ability to speak Spanish required.
• Demonstrates speed and efficiency in dealing with multiple phone lines.
• Six (6) months of previous receptionist or front desk experience preferred.

MULTIPLE SHIFTS AVAILABLE

Part Time