Permit Technician Aide; Sign Administration

Accepting Applications from:
All Persons Interested

Service Line/Section:
Houston Permitting Center/Sign Administration

Reporting

Location:

1002 Washington Avenue*

Workdays &

Hours:

Monday – Friday, 8:00 am – 5:00 pm
* Subject to change

Under direct supervision assists all walk‑in customers with information on permit applications, inspection requests, information on changes and ordinances, licensing and registration in a courteous manner. Answers all incoming calls to section, provides information on permits or inspections in a timely and courteous manner, or transfers to the appropriate party. Receives and records inspection requests when IVR is down. Ensures timely retrieval of waiting Q-Flow customers in English and/or Spanish.

Updates ILMS (Integrated Land Management System) with inspection requests, results, inspector comments, permitting fees, licensing and registration fees. May balance daily revenue from sales of permits, receipts, or license fees. Maintains all files and section records such as insurance, registration, correspondence, and office updates. Performs other duties as assigned.

The position is physically comfortable most of the time with occasional periods of stooping, bending and/or light lifting of materials up to 10 pounds. In the Houston Permitting Center, the position may require lifting of moderately heavy items, such as plans (up to 40 pounds).

This is a Houston Public Works Emergency Management position at the Tier III Level.

Requires a high school diploma or a GED.

Six months of customer service or general clerical/administrative experience are required.

None

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

None

However, the department may administer a skills assessment evaluation.

No

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

No

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade 13

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.