Program Manager - College of Social Work Job Houston area,Texas USA,Administrative/Clerical

Position: Program Manager - College of Social Work - (496861 )

Department
: MSW Admissions Office
Salary
: 43,

Description

Manages the day-to-day operations of a small or medium-sized university program or department. May supervise staff employees, student workers, programs or processes.

Plans and develops procedures for administering a small or medium-sized department or program.

Oversees program expenditures and ensures adherence to budget.

Provides guidance to subordinate staff and evaluates performance.

May prepare or participate in the creation of abstracts, research reports, funding proposals, operations and procedure manuals, and other written material and documentation.

Reviews reports of budgets and activities.

Prepares ad hoc reports as needed.

May administer grants and grant-related related communications, scholarships and other operations.

Develops, implements and maintains appropriate policies and procedures.

May serve as property custodian for the department.

Performs other job-related duties as assigned.

Additional

Job Duties

Assists with recruitment activities, including but not limitedto: coordinating and hosting informational meetings and recruitment events, answering phone and email inquiries from prospective students, applicants, and newly admitted students, holding individual meetings with prospective students, providing guided

Graduate School of Social Work building tours, and managing Help Desk emails.
Assists with admissions activities, including but not limited to:reviewing Master of Social Work applications for completion,tracking deferrals and declines, hosting welcome sessions, and resolving student account holds as needed.
Oversight of student workers
General administrative duties (e.g., phone/email, coordinating travel, arranging shipments, managing mail and packages, placing office supply orders, etc.)
May require some travel during recruitment season

Preferred qualifications

Familiarity with Microsoft Office 365 applications (e.g.,Outlook, PowerPoint, Excel, Word)
Excellent customer service skills (e.g., professional phone etiquette, verbal/written communication, resourcefulness, emotional intelligence)
3+ years of experience working with high school and/or college students, or in a high-demand customer/client facing position

MQ:

Education:

Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than oneprofessional discipline. Knowledge of the discipline is normallyobtained through a formal, directly job-related 4 year degree froma college or university or an equivalent in-depth specializedtraining program that is directly related to the type of work being performed.

Experience:

No experience required.

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.