Administrative Assistant

Our associates celebrate lives. We celebrate our associates.

Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses.
** MUST BE AVAILABLE TO WORK WEEKENDS
** JOB RESPONSIBILITIES Builds at-need charts

Verifies at-need files before sent for verification

Performs blind checks

Follows up with memorial renderings, processes and timelines

Prepares marker monument placement paperwork

Designs memorials

Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers

Oversees the processing of installation orders to grounds and maintenance departments

Notifies families when flowers are placed

Sets Arrangement Continuation Appointments Serves at-need cemetery families that currently own property

Sets follow-up visits at the at-need arrangement conference

Logs information for Family Service Counselors Prepares and processes Veteran’s Paperwork Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules

Prepares and distributes daily schedules, reports, and documents

Receives and processes payments and contracts

Orders office supplies

Processes accounts payable transactions

Assists Sales leadership and Family Service Counselors as needed

Acts as backup to Receptionist Greets family members and friends

Communicates client family’s needs promptly and accurately to the appropriate staff member

Conveys a sense of concern and empathy with client family members at all times

Responds to customer inquiries via telephone, internet and in person

Maintains professional and cooperative relationships MINIMUM REQUIREMENTS Education

High School or equivalent

Experience1 - 2 years of experience in an office clerical or customer service capacity required

Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities MUST BE AVAILABLE TO WORK WEEKENDS Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience MS Office Suite experience preferred

Basic mathematics skills required

Good verbal and written communication skills

Strong organizational skills and detail oriented

High level of compassion and integrity

Ability to maintain confidentiality

Postal Code: 77077

Category (Portal Searching):
Administration and Clerical

Job Location:

US-TX - Houston