Client Sales & Insights

Client Development Manager, Food service

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As innovators in Big Data, Circana seeks passionate client advocates with strong analytic skills to advance solutions that best build the client's strategic vision. The Food service Team at Circana works with some of the most innovative companies in the industry. This role reports to the Executive Director in Client Development and will contribute to our clients' engagement, satisfaction, and growth by providing value‑added insights for decision making.

The position provides the opportunity to make an impact, leveraging fact‑based insights and analysis, while developing the knowledge and skills required for continued success in market research solutions.

• Approach client with coherent, actionable, and fact‑based data/recommendations appropriate to their business needs
• Analyze information to create clear and concise insights that provide value and continually deliver analytical solutions and business insights to address any business gaps and/or opportunities
• Identify business issues and opportunities and suggest the appropriate analytic solution/approach level
• Understand and communicate complex data in an easily digestible format
• Conduct engaging and impactful analyses that deliver value, concisely telling a story to a diverse audience, and present to a broad range of decision influencers and decision‑makers within an organization

• Ask questions to evaluate assumptions and challenge the status quo
• Synthesize information on various issues; translate the information into a project framework that ultimately provides solutions for clients

• Build strategic relationships with client contacts to develop business insights regarding the client's most critical issues/needs, both short and long‑term
• Become trusted by clients, Circana client solutions teams, Circana cross‑functional organizations, and Circana business partners; be considered a domain expert and business partner
• Operate in a collaborative team environment and partner with cross‑functional departments and teams within Circana to ensure the business's success
• Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish
• Build a rapport across functions and levels within an organization

• Ensure overall client satisfaction by proactively relating Circana data and industry trends to business opportunities
• Develop and maintain a deep understanding of customer needs and requirements, and consult with clients to influence thinking
• Help clients identify solutions to problems they did not know they had
• Regularly and proactively communicate with the client‑facing teams, continually soliciting feedback to improve the relationship
• Track and organize multiple work streams against numerous clients and manage time and resources against changing priorities
• Expand the client base to include a broader mix of end users through education and training, and grow the acceptance of insights to make fact‑based decisions

• Serve as the primary contact for the functional groups at the client
• Provide on‑site response to data requests and technical issues and provide support for analyses
• Ensure high client satisfaction is maintained through delivering value and insights
• Create tools and reports that efficiently use data in customized deliverables using Circana's proprietary software and other appropriate methods
• Accurately interpret data and incorporate…