Technical Program Manager, Salesforce

At Sand Cherry Associates, we excel in the design and delivery of strategic customer‑centric initiatives through digitally‑native, data‑empowered solutions. Our client's confidence in us is centered on exceptionally skilled, high‑energy talent working with the support of the full Sand Cherry team. Finding the right match for this role is a critical aspect of continuing that success.

We are seeking an experienced Technical Program Manager to support a Salesforce transformation. This role will be responsible for consolidating legacy Salesforce instances to a single enhanced platform while decommissioning tools, portals, and systems used by sales and support teams.

The experienced candidate is a hands‑on program leader with strong Salesforce implementation experience who can provide leadership support and drive execution to consolidate changes and enhance the platform.
The ideal candidate lives in Houston, Texas and can work a hybrid weekly schedule. Several days on‑site in office and 1‑2 days remote. All qualified candidates MUST be authorized to work in the United States without requiring sponsorship. Please note that we do not work C2C.

• Lead and support a Salesforce implementation and consolidation
• Oversee migration from legacy Salesforce instances to a unified platform
• Coordinate decommissioning of legacy portals, tools, and systems

• Develop and maintain comprehensive project plans, timelines, and deliverables
• Drive workstream management, execution, and cross‑functional alignment
• Prepare executive‑level status reports, dashboards, and communications
• Ensure program milestones, risks, and dependencies are actively managed
• Partner closely with program leadership to provide immediate operational and strategic support
• Collaborate with cross‑functional stakeholders including:
  • Change management teams
  • Business sponsors and leadership
  • Frontline sales and customer support users
• Act as a liaison between technical and business teams
• Support implementation and optimization of Salesforce capabilities
• Ensure alignment across Service Cloud, Sales Cloud and Marketing Cloud

• Partner closely with program leadership to provide immediate operational and strategic support
• Collaborate with cross‑functional stakeholders including:
  • Development teams (including external vendor partners)
  • Change management teams
  • Business sponsors and leadership
  • Frontline sales and customer support users
• Act as a liaison between technical and business teams

• Support implementation and optimization of Salesforce capabilities
• Ensure alignment across Service Cloud, Sales Cloud and Marketing Cloud

• Support strategic planning initiatives and roadmap development
• Own program documentation including governance materials, reporting, and process documentation
• Drive best practices in program management and Salesforce delivery

• Minimum of 6 years of program/project management experience in complex, enterprise environments
• Proven experience leading or supporting Salesforce implementations or transformations is required
• Strong understanding of Salesforce ecosystem, particularly, Service Cloud and Sales Cloud
• Ability to work hybrid‑ onsite in Houston, Texas each week
• Demonstrated ability to manage multiple work streams and stakeholders simultaneously
• Excellent communication skills with experience delivering executive‑level reporting
• Ability to hit the ground running in a fast‑paced, in‑flight program
• Experience with Marketing Cloud preferred
• Experience working with third‑party vendors or consulting partners a plus
• Background in large‑scale system consolidation or digital transformation initiatives preferred
• Highly organized and detail‑oriented
• Strong problem solver with a proactive mindset
• Skilled at navigating ambiguity and driving clarity
• Collaborative, with strong relationship‑building capabilities
• Comfortable operating at both strategic and execution levels
• Bachelors degree is required, ideally in Business, Communications, Engineering or related fields

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