Data & Platform Manager

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success.

We build long-lasting relationships.

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and Go Banking Rate ’s 2023 list of Best Regional Banks.

For more information about joining our team, please visit us at  Capital Bank is looking for a Product Manager to join our CRM Product Organization. This role is responsible for translating enterprise CRM strategy into actionable domain and value-stream roadmaps, managing senior business stakeholders, and ensuring every release delivers measurable business value. The Product Manager sits between strategic intent and execution — owning end-to-end process design for assigned domains, driving investment prioritization, and coaching Product Owners and Product Leads to elevate overall team performance.

This is a high-visibility, high-accountability role for an experienced product professional who thrives at the intersection of business strategy, technology delivery, and stakeholder alignment.

Product Vision & Strategy Translate the enterprise CRM vision into clear, executable domain and value-stream strategies

Maintain a deep understanding of business priorities and technology capabilities to inform product direction

Partner with the Product Director to align domain strategy to multi-year enterprise roadmap goals

Articulate the 'why' behind product decisions to stakeholders, delivery teams, and executive audiences

Roadmap Ownership Own the domain or value-stream roadmap end-to-end, including sequencing, dependencies, and milestones

Ensure roadmap priorities reflect a balanced view of business value, technical risk, and delivery capacity

Maintain roadmap currency and communicate changes proactively to senior stakeholders and delivery teams

Collaborate with Product Owners to bridge domain roadmap intent to sprint-level execution

Investment & Priority Decisions Recommend prioritization decisions based on business value, risk exposure, and delivery feasibility

Develop and maintain a structured business case framework to support investment decisions

Engage with senior stakeholders to validate priorities and secure alignment on trade-off decisions

Monitor value delivery against investment expectations and adjust priorities accordingly

Stakeholder & Executive Management Serve as the primary relationship owner for senior business stakeholders across assigned domains

Facilitate regular business reviews, roadmap updates, and escalation resolution with senior leaders

Build strong, trust-based partnerships with technology, data, architecture, and compliance teams

Represent the product organization in cross-functional forums and strategic planning sessions

Business Process Ownership Own end-to-end process design for CRM domains under management

Ensure process designs align to enterprise standards while meeting line-of-business operational needs

Identify and drive process improvement opportunities surfaced through delivery, data analysis, or stakeholder feedback

Partner with operational SMEs and…