VP of Commercial Operations
Listed on 2026-06-26
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Business
Business Development, CRM System
Job Description
Posted Friday, June 19, 2026 at 4:00 AM
Company: Flow Control Group
About Us: Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up of over 2,000 team members and 95+ entrepreneurial brands—each empowered to think big, move fast, and bring innovative ideas to life. Our ownership mindset fuels a culture of pride, accountability, and exceptional customer service.
At FCG, we believe in the power of partnership and entrepreneurship. We work collaboratively across our brands to drive growth, unlock new opportunities, and deliver real impact for our customers. This unique model allows us to combine local expertise with national strength, creating a dynamic environment where creativity meets practicality.
The Vice President of Commercial Operations is a critical enterprise leadership role responsible for driving revenue growth, commercial discipline, and operational excellence across a decentralized network of industrial distribution brands. This leader serves as the connective tissue between the corporate commercial strategy and the front-line selling organizations, translating into execution across 10 Technology Groups (TGs) without disrupting the entrepreneurial culture that makes each brand within the TGs successful.
This is not a role for someone who manages from a dashboard. The right leader spends time in the field, builds relationships with technology groups, commercial, brand leaders and sellers, and earns the trust of decentralized operators by demonstrating commercial credibility. At the same time, they must be able to proficiently articulate to a room of executive leaders a clear, data‑driven commercial narrative.
The role sits at the intersection of strategy and execution and reports directly to the EVP, Commercial Operations. Owning the commercial operating system (Salesforce), the metrics architecture (pipeline, bookings, win rates). The position will work closely in supporting teams focused on pricing, cross‑selling leadership, and the strategic/national account programs, while enabling each brand to run its own P&L with autonomy.
Responsibilities- Partner with brand, commercial and technology group leaders to set growth targets, identify whitespace opportunity, and build actionable territory plans.
- Support cross‑selling initiatives by jointly developing tools, incentives, training, and coordination structures that enable multi‑brand selling without disrupting brand autonomy.
- Build and maintain the commercial calendar — QBRs, pipeline reviews, seller performance reviews, and board‑level commercial updates.
- Work directly with the brands to define and implement actions to pursue new and emerging markets and customers.
2. Salesforce CRM Ownership & Commercial Operations
- Own the Salesforce platform(s) as the commercial operating system. Focus on adoption, data quality, pipeline integrity, and continuous improvement.
- Drive Salesforce adoption across 100+ brands from onboarding through advanced usage. Build a culture where sellers see CRM as a tool that helps them win, not a reporting burden.
- Work with the Commercial Operations team to design and maintain the pipeline architecture. Stage definitions, opportunity hygiene standards that lead to forecasting methodology.
- Build and deliver the commercial reporting suite for the field and management teams. Build weekly pipeline reports, monthly bookings dashboards, quarterly board presentations, and ad‑hoc analytics for leadership.
- Partner with IT and Salesforce administrators to evaluate, implement, and optimize new capabilities, such as CPQ integration, seller mapping, marketing cloud integration, and AI‑assisted selling tools.
- Ensure data integrity and consistency across brands by establishing and maintaining standardized account hierarchies, contact management, and activity logging to support cross‑brand visibility.
3. Seller Performance & Enablement
- Build and manage the seller performance framework. Develop and implement common practices for quota setting, attainment tracking, performance tiering, and…
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