Solution Architect - Global Field Services

Services Solution Architect – Global Field Services Organization

Reporting to Manager:
Services Segment Leader, C&SP

Division:
Global Field Services Organization – Strategic Programs

Schneider Electric has an opportunity for a Services Solution Architect to build a strong operational value proposition with key customers in the Cloud and Service Provider Segment. The SA’s strategy is designed to engage our customer’s leadership and bring value by identifying services and solutions that will ensure safe, cybersecure, reliable, connected, and energy efficient operations of equipment and assets in their operational environment.

The SA will not only consult but also provide recommendations and strategies for addressing challenges and expanding the lifecycle and value of equipment and assets. Working with Segment teams, Strategic Account Executives, Country Services V2, the SA will qualify, develop, and manage opportunities as defined in the Life Cycle Management Strategy.

This individual will have direct client interaction and will lead existing sales teams in service offer pursuits.

For this U.S. based position, the expected compensation range is $145,000 – $175,000 per year,
which includes base pay and short-term incentive.

Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits), flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition programs, 12 holidays per year, 15 days of paid time off per year (pro‑rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

Commercial

• Combine consultative selling, solution selling, digital solution architecture and business case approaches to create an organization-wide adoption of the needed changes and investments.
• Take ownership of opportunity creation and develop them to close. Identify which opportunities are likely to be valuable for the customer and profitable for Schneider Electric.
• Collaborate with account owners, sales leaders, segment leads to develop C‑Level relationship with key stakeholders of their portfolio of accounts.
• Understand the customer needs and pain points, translating them to SE world and building an ad‑hoc value proposition by combining the standard offers. If no standard offer is available, the SA should involve the incubation team from the LOB to help him/her build an appropriate solution.
• The SA should have a strong knowledge of the segment while being able to connect Schneider offers and values that the customer requires.
• Manage after‑sales customer success and develop new opportunities to extend the sales scope.
• Collaborate with account owners and sales leaders, developing account business plans and engagement strategies. Defining action plans with assigned accountability.

Business Development

• Expand and leverage client executives (C‑level) and senior management relationships to gain an understanding of clients’ business and operational objectives, drivers, and challenges for asset management.
• Utilizing subject matter expertise, engaging in key discussions and workshops to address challenges regarding asset management and proper life cycle management.
• Support SAE or Services V2/Account Managers in a multiyear Customer Operations focused business plans, in collaboration with Zone Services VP, Country FS teams and Segment team, to develop Consulting Services in the related segment.
• Work with account owners to ensure opportunity pipeline is converted to orders. Follow up through related reporting & dashboards. All “for fee” engagement and pull‑through should be captured in BFO.
• Develop relationships with key Operations stakeholders at global or regional level to support the integration of digital solutions and services into their site project/specs.

Solutions and Services Management

• Develop innovative solutions with defined business value by leveraging offerings from multiple LoBs and internal /…