Project Manager; PMO

Overview

Community Health Choice, Inc. (Community) is a non‑profit managed care organization (MCO), licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94 hospitals, Community serves over 400,000 members with the following programs:

• Medicaid State of Texas Access Reform (STAR) program for low‑income children and pregnant women
• Children’s Health Insurance Program (CHIP) for the children of low‑income parents, which includes CHIP Perinatal benefits for unborn children of pregnant women who do not qualify for Medicaid STAR
• Health Insurance Marketplace Plans that offer individual health coverage that includes preventive care, emergency services, prescription drugs, and hospitalization available to all, regardless of pre‑existing conditions.
• Community Health Choice (HMO D‑SNP), a Medicare Advantage Dual Special Needs plan for people with both Medicare and Medicaid that combines Medicare Part A and Part B benefits, Medicare Part D prescription drug coverage, and Medicaid benefits with additional health benefits like dental, vision, transportation, and more.

Improving Members’ experiences is at the heart of every Community position. We strive every day to make sure that our Members have access to the high‑quality health care they need and deserve.

Community is accredited by URAC for its health‑plan operations. We offer care‑management programs for asthma, diabetes, and high‑risk pregnancy. An affiliate of the Harris Health System (Harris Health), Community is financially self‑sufficient and receives no financial support from Harris Health or from Harris County taxpayers.

The Project Manager drives successful project execution from initiation to closure, ensuring strategic alignment with organizational goals, fostering a collaborative team environment, championing continuous improvement of project management practices, and effectively managing vendor relationships. This role emphasizes proactive risk management, meticulous scope and resource control, transparent communication, and a data‑driven approach to measuring benefits realization.

• Scope and Change Management: Define and document project scope aligned with strategic objectives. Ensure scope control through rigorous change‑management processes to minimize scope creep. Conduct regular reviews with stakeholders to validate and adjust project deliverables as needed.
• Schedule and Time Management: Develop and maintain detailed project schedules, work‑breakdown structures (WBS), and task dependencies. Proactively track and manage project progress, adjusting timelines as required to mitigate risks and meet objectives. Utilize project‑management tools to monitor and report on schedule performance.
• Cost and Resource Management: Develop comprehensive project budgets, track actual expenditures, and manage variances. Optimize resource allocation, ensuring alignment with project needs and priorities. Engage in vendor negotiations and oversight to maintain fiscal discipline and quality assurance.
• Risk and Issue Management: Identify, assess, and document potential risks and issues using a structured risk‑management framework. Develop, implement, and monitor risk mitigation and contingency plans. Escalate significant risks and issues to senior leadership with actionable recommendations.
• Quality Management: Establish and maintain quality standards to ensure deliverables meet organizational and stakeholder expectations. Implement and monitor project‑specific testing plans for hardware, software, and integration components. Conduct quality assurance reviews and facilitate lessons‑learned sessions post‑project.
• Strategic Alignment and Benefits Realization: Collaborate with stakeholders to define measurable project benefits aligned with organizational goals. Develop metrics to track benefits realization and ensure projects contribute to strategic objectives. Review and report on benefits realization during project evaluation phases.
• Stakeholder Management:
  Engage with stakeholders across all levels of the organization to ensure alignment and buy‑in. Facilitate…