Analyst, IKC Operations Support

Responsibilities

• Support the IKC Operations Team in the creation, extract, and management of large datasets
• Analyze and translate the data into meaningful business insights to support multiple teammates across the Village
• Propose strategies to optimize existing or new clinical and operational processes, and support implementation of new strategies
• Engage in market-backed development of strategic plans, operational programs, and communication campaigns, with stakeholder input and root cause analyses
• Perform ad hoc data analysis and reporting to support decision-making and performance improvement
• Convey qualitative and quantitative findings in a cohesive story, including identifying themes, summarizing insights and making recommendations to drive decision-making
• Build appropriate presentations and communications
• Collaborate with and lead cross-functional teams to execute strategic analysis, implementation, work plans, or other strategic initiatives
• Identify, communicate, and execute on new opportunities and key questions related to our business or team-related functions
• Build strong relationships and closely collaborate with teammates across lanes (leadership, clinicians, central and local teams) to drive clinical and operational results
• Performs other duties as assigned or required

• Bachelor's degree or equivalent required
• 2+ years of related experience demonstrating strong analytical skills, process improvement, and project management preferred
• 2+ years of experience preferred; IT, healthcare, project management, consulting, corporate finance, or corporate strategy a plus
• Intermediate proficiency in Excel and PowerPoint required
• Experience with MS Access preferred
• Excellent written and verbal communications skills
• Innovative, flexible critical thinker with strong problem solving skills
• Strong project management skills, including comfort with ambiguity and the ability to manage multiple projects simultaneously
• Ability to enhance relationships through strong and effective communication, problem solving, emotional intelligence, and thoughtful decision making
• Experience with data management tools
• Personal values align with DaVita’s values of service excellence, integrity, team, continuous improvement, accountability, fulfillment, and fun.
• Resourceful, resilient, and an innate desire to learn
• Potential up to 15% travel.

• data analysis
• process improvement
• project management
• data management
• quantitative analysis
• qualitative analysis
• strategic planning
• reporting
• presentation building
• root cause analysis

• analytical skills
• problem solving
• communication skills
• critical thinking
• relationship building
• collaboration
• flexibility
• emotional intelligence
• decision making
• resilience

• Bachelor's degree