Associate Sales Operations Analyst- Houston or Dallas

Role Intent

Hire a high-impact, self-driven, AI-first analyst to support multiple strategic initiatives, delivering data, insights, and operational discipline with minimal supervision.

• Support strategic priorities and cross-functional initiatives
• Deliver reporting, insights, and forecasting support
• Enable leadership decision‑making through accurate data
• Drive process standardisation and governance
• Build and maintain performance dashboards (revenue, pipeline, operations)
• Execute ad‑hoc analysis

• Support multiple departments and initiatives with flexibility
• Actively contribute to strategic business priorities
• Define and improve global processes and governance
• Provide reliable data to support decision‑making
• Support forecasting and financial planning cycles
• Deliver reporting and business health visibility to leadership
• Provide ad‑hoc analysis and insights

• Support Professional Services operations aligned to US working hours
• Drive resource management (capacity, utilisation, allocation)
• Support resource allocation and balancing across projects
  
  Assist with PO creation and operational execution

• Drive adoption and effective use of PSA tools (e.g., Certinia)
• Act as an AI‑first instigator, leveraging Copilot and automation to improve workflows
• Identify and implement process efficiencies through AI and automation

• Self‑starter, accountable, fast learner
• Strong multi‑tasker across initiatives and stakeholders
• Action‑oriented with strong problem‑solving mindset
• AI‑native / AI‑focused mindset, proactively using automation to improve outcomes
• Comfortable in a fast‑paced, evolving environment

• Strong communication and stakeholder management
• Financial / sales process understanding
• Advanced Excel + MS Office
• Salesforce, Certinia, Gainsight
• Tableau and/or SQL (preferred)
• AI tools (Copilot, agent creation) a plus
• Resource Management expertise (strong plus)

• 3-5 years in Sales Ops or FP&A
• Professional Services and/or Customer Success experience preferred
• Project Management exposure a plus

The annual base salary range for this position is $64,200 - $107,000. Other rewards may include a variable plan and country‑specific benefits.

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation, please let us know.