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CX Programs Leader - AI-Driven Operational Excellence
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-07-16
Listing for:
Tryavalara
Full Time
position Listed on 2026-07-16
Job specializations:
-
Business
AI Business & Operations, Business Analyst
Job Description & How to Apply Below
Avalara is seeking a Manager, CX Programs to lead and scale complex, customer-impacting programs in a fast-paced environment. You will coach a team, redesign program operations for AI-enabled workflows, and report impact with executive-ready narratives.
The role focuses on governance, speed, and measurable outcomes like ARR protection, with a strong emphasis on data-backed reporting and cross-functional collaboration.
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