Production Operations Assistant

The Production Operations Assistant supports daily production activities through transportation, material handling, facility support, event setup, and general operational tasks. This role helps ensure equipment, materials, and work spaces are organized, ready, and functioning properly to support ongoing production needs.

This position is responsible for completing assigned tasks independently, following established processes, and maintaining consistent productivity throughout the workday.

We are looking for talented, passionate, and dedicated people who are eager to make contributions to our community and our mission. If you are excited about this position but your experience does not align perfectly, we encourage you to apply! You may be just the right candidate for this position or another role at HGO.

The mission of HGO is to enrich our diverse community through the art of opera. We do so by creating, curating, exploring, and producing outstanding experiences centered around the human voice. HGO has received a Tony Award, three Grammy Awards, and three Emmy Awards – we are the only opera company in the world to win all three honors.

Our strategic focus is two-fold: creating profoundly enriching experiences for our diverse audiences and clearly defining and positively promoting the HGO brand. We believe every team member enriches our organization by exposing a broad range of ways to understand and engage our community and discover, design, and deliver enriching experiences.

• Comprehensive and affordable health benefits
• Generous paid time off
• 403b retirement plan with employer match
• Professional development fund and opportunities
• Discounted parking in the Theater District garage and nearby lots, plus easy access to Metro transportation
• Free tickets to our mainstage and community productions and events

• Transport production materials, equipment, and supplies between facilities, venues, vendors, and project locations
• Operate company vehicles, including a 16’ box truck and cargo van, in a safe and responsible manner
• Complete scheduled and on-demand pickups and deliveries accurately and on time
• Load, unload, and secure materials to prevent damage during transit
• Maintain vehicle cleanliness and report maintenance or repair needs
• Communicate delays or issues that may impact schedules

• Organize and maintain storage areas to ensure materials and equipment are accessible and properly stored
• Assist with equipment labeling, tracking, and basic inventory entry
• Prepare, move, and stage materials for events and production needs
• Support warehouse organization and general upkeep

• Maintain clean, organized, and safe production and warehouse spaces
• Perform routine walkthroughs to identify housekeeping or maintenance needs
• Assist with basic facility upkeep, including organizing and minor non-technical repairs
• Support setup and reconfiguration of work spaces, equipment, and materials

• Set-up and breakdown of presentations, meetings, and events
• Transport and set up basic A/V equipment, including microphones, speakers, and projectors
• Provide on-site support to ensure equipment remains functional during events
• Reset spaces and equipment following event completion

• Complete assigned purchasing tasks and operational errands
• Submit receipts and required documentation for company purchases accurately and on time
• Follow established processes for expense tracking and documentation
• Assist with maintaining required records, including SDS documentation

• Complete assigned tasks during periods of reduced transportation or event activity
• Follow established task lists to support daily operational needs
• Assist with organization, labeling, cleanup, and material preparation
• Maintain consistent productivity throughout the workday

• High school diploma or equivalent
• Valid driver’s license with a clean driving record
• Ability to operate company vehicles safely, including a 16’ box truck
• Ability to lift and…