Student Financial Services Specialist Job Houston area,Texas USA,Business

Position Overview

As a Student Financial Services Specialist at Galen College of Nursing, you will provide information, guidance, and assistance regarding various types of financial assistance, including federal financial aid, state aid, workforce agencies, employer payments, and VA benefits, to facilitate the enrollment, persistence, and completion of students, consistent with the College's mission.

Key Responsibilities

Assist and guide active students throughout their program, including contacting students about missing or incomplete documents, helping them complete forms, reviewing financial aid applications for accuracy, packaging and disbursing aid in a timely manner, supporting alternative financing options, creating payment arrangements, and tracking exit counseling completion.

Provide continued support and education to students and their parents on topics related to Financial Aid, including Title IV Federal Financial Aid, eligibility, financial literacy, and loan repayment.

Thoroughly document all student communication in the student information system, including email, phone calls, text messages, and meetings.

Assist in other phases of financial aid, enrollment, and student support as necessary.

Maintain confidentiality of students and student information, adhering to FERPA, Department of Education regulations, and other applicable laws.

Maintain current knowledge of college policies, accreditation and regulatory requirements.

Attend financial aid training, workshops, and seminars as necessary or requested by the College.

Perform other duties as assigned.

Position Requirements

Education:

Minimum of a bachelor’s degree. Equivalent experience in lieu of a degree will be considered.
Experience:

Preference for experience with Federal Financial Aid programs and customer financial accounts, though not required.
Skills:

Excellent written and oral communication; strong customer service; organizational skills and ability to prioritize multiple projects while meeting deadlines; ability to maintain confidentiality and discretion; team player.
Special

Qualifications:

Working knowledge of Microsoft Office products; ability to access Department of Education websites (NSLDS, COD, CPS, etc.); no prior history of student loan default.
Physical/Mental Demands & Work Environment:
Must sit at a computer desk for eight hours a day and be available to work a flexible schedule that includes some evenings and occasional weekends.
Degree of Supervision:
Minimal.

Benefits

Comprehensive medical coverage with low or no copay for many services, including prescription drug, behavioral health, telemedicine, and Air Med medical transportation.
Dental and vision benefits; life and disability coverage; flexible spending accounts; supplemental health protection; auto and home insurance; identity theft protection; legal counseling; long-term care; moving assistance; pet insurance.
Free counseling services and resources for emotional, physical, and financial well-being.
401(k) Plan with 100% match on 3% to 9% of pay based on years of service.
Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
Family support through fertility and family building benefits and adoption assistance.
Referral services for children, elders, pet care, home and auto repair, event planning.
Consumer discounts through Abenity.
Retirement readiness and rollover assistance; preferred banking partnerships.
Education assistance: tuition, student loan, certification support, and scholarships for dependents.
Colleague recognition program.
Time away from work program: paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
Employee Health Assistance Fund: free coverage for full-time and part-time employees based on income.

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