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Senior Manager, Customer & Strategy

Job in Houston, Harris County, Texas, 77246, USA
Listing for: Accenture
Full Time position
Listed on 2026-07-19
Job specializations:
  • Business
    Change Management
Salary/Wage Range or Industry Benchmark: 180000 - 320000 USD Yearly USD 180000.00 320000.00 YEAR
Job Description & How to Apply Below
Position: Senior Manager, Customer Growth & Experience Strategy

Accenture Song is seeking an experienced senior leader to drive strategic service transformations for utilities clients. You will guide cross-functional teams, shape roadmaps, and partner with senior stakeholders to deliver measurable improvements in customer experience, operational efficiency, and financial performance.

The role emphasizes deploying automation and AI capabilities, leading assessment‑to‑implementation engagements, and shaping end‑to‑end customer journeys.

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Position Requirements
10+ Years work experience
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