Analyst, Business, Business Analyst

Overview

STAFF ANALYST

This position provides professional analytical, administrative, and management systems support to the Houston Public Works (HPW) Chief of Staff Office and senior leadership. It supports high-priority initiatives and operational projects, including analysis of operational data, decision-support reporting, development of datasets, contribution to Power BI dashboards, and preparation of reports to identify trends and inform leadership decisions. Responsibilities include coordinating with HPW divisions to collect and validate information, maintaining structured tracking of priority processes and initiatives, and developing datasets, dashboards, and reports to support leadership visibility and decision-making.

The role emphasizes translating data into actionable insights, tracking progress against key priorities, and identifying risks, bottlenecks, and opportunities for improvement. The Staff Analyst also supports cross-functional projects, event coordination, and external partnership activities, contributes to process improvements and reporting standardization, and enhances workflow efficiency. This position works collaboratively with city departments to support aligned initiatives with a focus on operational tracking, reporting, and project execution for the Chief of Staff and Director’s offices.

• Operational tracking and coordination:
  Maintains structured tracking of active initiatives and priority processes, including status, key milestones, and required actions; monitors timelines and follows up with service lines and stakeholders to ensure timely progress; provides regular status updates to the Director’s Office.
• Data collection and analysis:
  Coordinates with service lines to gather, validate, and analyze operational data; identifies trends, risks, and performance gaps; prepares clear, actionable reports to support leadership decision-making and track progress against priorities.
• Data QA/QC and dataset management:
  Performs quality assurance on datasets, including reconciliation of source data, validation of metric definitions, and documentation of assumptions and business rules to ensure accuracy and consistency.
• Dashboard development and reporting:
  Develops, updates, and maintains dashboards and standardized reports that provide visibility into key initiatives, operational metrics, and performance trends; uses reporting tools to highlight bottlenecks and support executive-level decision-making.
• Process documentation and improvement:
  Develops and maintains process documentation, trackers, templates, and reporting tools; identifies opportunities to improve data collection, reporting workflows, and coordination across teams.
• Project and initiative support:
  Supports and may independently execute high-priority projects, including research, benchmarking, analysis, reporting, and coordination across divisions; contributes to workflow improvements and implementation of strategic initiatives.
• Stakeholder and event coordination:
  Coordinates with internal service lines and external partners to support meetings, events, and collaborative initiatives; assists with logistics, tracking deliverables, and follow-up activities.
• Confidential information:
  Handles sensitive and confidential information related to organizational priorities with discretion and appropriate controls.
• Cross-departmental collaboration:
  Works with other city departments to support aligned initiatives, data coordination, and reporting needs.
• Analytical and project support:
  Prepares summaries, briefings, and status reports for leadership; maintains organized documentation for projects and initiatives.
• Analysis and recommendations:
  Investigates operational issues, evaluates current processes, and develops recommendations to improve performance, efficiency, and coordination.
• Performs other duties and special projects as assigned.

Applications accepted from:
All Persons Interested

Service Line/Section:
Director's Office/Chief of Staff

Reporting

Location:

611 Walker Street, Houston, TX

Workdays &

Hours:

Monday-Friday, 8am - 5pm. Occasional extended or weekend hours may be required to support operational…