Client Service Specialist
Listed on 2026-07-31
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Business
Business Administration, Office Administrator/ Coordinator
• Maintaining data integrity by properly setting up sales deals in the CRM platform (EDGEonDemand)
• Preparing bid sheets, contracting, and enrollment of customers
• Handling incoming and outgoing correspondence
• Assisting with data integrity and providing general administrative support to the operations team
• Managing electricity and natural gas accounts in all deregulated territories
• Collaborating with other departments to streamline processes and enhance overall efficiency
• Contributing to special projects and initiatives aimed at enhancing operational effectiveness
• Assisting in conducting research and gathering data for operational analysis
• Aiding in the preparation of reports and presentations for management meetings
• Providing general administrative support to the Director-Procurement Operations, Principals, and Director-Energy Markets as needed
- Associates Degree in administration, operations management, accounting, or other related fields preferred
- 2+ years Retail energy provider experience (ERCOT and PJM Markets)
- Experience with complex processes and personnel management.
- Experience with CRM a plus.
- Ability to multitask, as well as set priorities and meet deadlines.
- Strong organizational and multitasking skills with superior attention to detail.
- Proficiency in Microsoft Office and other relevant software applications.
Demonstrates expertise in managing electricity and natural gas accounts within deregulated territories, while ensuring data integrity and providing administrative support. Proficient in utilizing CRM platforms like EDGEonDemand and Microsoft Office to enhance operational efficiency and support management initiatives.
Highest-signal resume keywords- EDGEonDemand CRM Experience
- Retail Energy Provider Experience
- Data Integrity Management
- Microsoft Office Proficiency
- Organizational Skills
- Data Integrity Management
- Bid Sheet Preparation
- Contracting
- Customer Enrollment
- Operational Analysis
- Report Preparation
- Presentation Preparation
- Process Streamlining
- Personnel Management
- Multitasking
- Attention to Detail
- Strong Organizational Skills
- Ability to Multitask
- Setting Priorities
- Meeting Deadlines
- Associates Degree in Administration
- Associates Degree in Operations Management
- Associates Degree in Accounting
- Retail Energy Provider
- ERCOT Markets
- PJM Markets
- Deregulated Territories
- EDGEon Demand
- Microsoft Office
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